Area Sales Manager
Company: Courtyard Phoenix Mesa Gateway Airport
Location: Higley
Posted on: January 7, 2026
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Job Description:
Compensation Type: Yearly Highgate Hotels: Highgate is a leading
real estate investment and hospitality management company with over
$15 billion of assets under management and a global portfolio of
more than 400 hotels spanning North America, Europe, the Caribbean,
and Latin America. With a 30-year track record as an innovator in
the hospitality industry, this forward-thinking company provides
expert guidance through all stages of the property cycle, from
planning and development through recapitalization or disposition.
Highgate continues to demonstrate success in developing a diverse
portfolio of bespoke lifestyle hotel brands, legacy brands, and
independent hotels and resorts, featuring contemporary programming
and digital acumen. The company utilizes industry-leading revenue
management tools that efficiently identify and predict evolving
market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and
corporate offices worldwide, Highgate is a trusted partner for top
ownership groups and major hotel brands. www.highgate.com Location:
Courtyard Phoenix Mesa Gateway Airport 6907 East Ray Rd Mesa, AZ
85212 Overview: The Area Sales Manager is responsible for
effectively soliciting and becoming familiar with all accounts in
his/her market segments. He/she is also responsible for prospecting
and closing on assigned accounts/territory to positively impact
assigned hotels revenues. The Area Sales Manager will work in
conjunction with the Director of Sales to achieve the goals of the
assigned properties. This is an OEM position and overtime does
apply and is calculated accordingly. Responsibilities: Attend daily
Highgate Hotel Business Review (HHBR) meeting. Develop a full
working knowledge of the operations of the hotel. Develop a
complete knowledge of company sales policies and SOP’s, and ensure
knowledge of and adherence to those policies by the sales team.
Meet or exceed set goals. Operate the Sales Department within
established sales expense budget. Participate in required M.O.D.
and Saturday office coverage as scheduled. Initiate and follow up
on leads. Maintain and participate in an active sales solicitation
program. Monitor production of all top accounts and evaluate trends
within your market. Regularly contact existing accounts based on
the tracing frequencies of the Account Coverage Program. Meet or
exceed sales solicitation call goals as assigned by the Area
Director of Sales. Invite clients to the hotel for entertainment,
lunches, tours and site inspections. Assist in implementing special
promotions relating to direct sales segments, i.e. parties, sales
blitzes, etc. Assist in the preparation of required reports in a
timely manner. Be familiar with all Highgate Hotel sales policies
and selling techniques with an emphasis on maximizing occupancy and
Average Daily Rate (ADR). Conduct a professional, thorough site
inspection of the hotel with clients, exhibiting key features and
benefits of the property. Use your property’s computerized sales
management system to manage the hotel’s business, including (but
not limited to) generating reports, entering business, blocking
space and building accounts. Meet and greet onsite contacts. Abide
by Prime Selling Time (PST). Develop networking opportunities
through active participation in community and professional
associations, activities and events. Review meeting planner
evaluations with the Director of Sales to ensure that issues
receive follow-up. Entertain clients. Handle inquiries as part of
Inquiry Day Program. Qualifications: College course work in related
field helpful. Experience in a hotel or a related field preferred.
High School diploma or equivalent required. Must be skilled in
Windows, Company approved spreadsheets and word processing. Long
hours sometimes required. Light work - Exerting up to 20 pounds of
force occasionally, and/or up to 10 pounds of force frequently or
constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner. Must be effective at
listening to, understanding, and clarifying concerns raised by
employees and guests. Must be able to multitask and prioritize
departmental functions to meet deadlines. Approach all encounters
with guests and employees in an attentive, friendly, courteous and
service-oriented manner. Attend all hotel required meetings and
trainings. Participate in M.O.D. coverage as required. Maintain
regular attendance in compliance with Highgate Hotel Standards, as
required by scheduling, which will vary according to the needs of
the hotel. Maintain high standards of personal appearance and
grooming, which include wearing nametags. Comply with Highgate
Hotel Standards and regulations to encourage safe and efficient
hotel operations. Maximize efforts towards productivity, identify
problem areas and assist in implementing solutions. Must be
effective in handling problems, including anticipating, preventing,
identifying and solving problems as necessary. Must be able to
understand and evaluate complex information, data, etc. from
various sources to meet appropriate objectives. Must be able to
maintain confidentiality of information. Perform other duties as
requested by management.
Keywords: Courtyard Phoenix Mesa Gateway Airport, Glendale , Area Sales Manager, Sales , Higley, Arizona