Call Center Sales Rep
Company: MDS Communications
Location: Mesa
Posted on: December 31, 2025
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Job Description:
Job Description MDS Communications is looking to hire Call
Center Representatives ! Are you seeking a job with real purpose
-where your efforts help people in need and support causes you care
deeply about? As a Communication Specialist at MDS Communications,
you won't just make calls- you'll make a difference . For over 33
years, the nation's most respected non-profits have partnered with
MDS Communications to lead impactful telephone fundraising programs
and donor communications. With over 400 employees across 18 states,
we're one of the largest and most trusted names in the industry.
Our clients include renowned charities like: Special Olympics,
Habitat for Humanity, CARE, Heifer International, Operation Smile,
Project Hope, Save the Children, the International Fellowship of
Christians and Jews, The American Red Cross, and Christian
ministries like Focus on the Family, Prison Fellowship, the
Navigators and Catholic Medical Mission Board. We are fully
registered in all 50 states and uphold the highest standards of
legal and ethical compliance. As an MDS Communication Specialist
you will: Receive in-depth training. Be assigned to one of four MDS
“Teams” that calls on behalf of a set of MDS clients. Call for 4-8
different clients over the course of an 8 hour day, using
predictive dialing equipment. We typically handle about 16-24
completed calls per hour with an average of about 20 - 30 seconds
between calls. Communicate with donors and prospective donors in a
positive, engaging and enthusiastic manner using a carefully
crafted script that is approved by our clients. Secure financial
gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics. Successful
applicants will bring: 1 year or more of successful outbound
telemarketing experience or a strong general employment record with
long term stability Basic computer skills. A commitment and
enthusiasm to the charitable and non-profit causes we represent. A
willingness to learn. Persistence Benefits of joining MDS:
$15.70-$17.20 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000
in bonuses in 2024, equating to over $12,000 per week). Top
performers consistently earn $8-$10 in hourly bonus on top of the
wages mentioned above. Paid break time. Health insurance
eligibility after just 2 months. MDS pays 75% of base employee
premiums. Paid time off. The opportunity to transition to working
from home after you have established yourself in the call center.
The opportunity to advance to management positions, Inbound Donor
Services positions, as well as manage portfolios of $1k-$10k donors
for our clients. MDS seeks to promote from within whenever
possible. MDS Communications is a faith-based company rooted in
Christian values. While we don't require employees to share our
beliefs, we do ask they respect our desire to be salt and light in
a dark and desperate world -both through our work and how we treat
one another. Because God loves redemption stories, we're proud to
be a recovery-friendly workplace. If you are sober and committed to
extending your sobriety, we want to help you on that journey.
Keywords: MDS Communications, Glendale , Call Center Sales Rep, Sales , Mesa, Arizona
