Field Service Representative
Company: Advantage Solutions
Location: Glendale
Posted on: August 8, 2022
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Job Description:
**Summary****Field Service Representative**At our Company, we
grow People, Brands, and Businesses! We are seeking adynamicField
Service Representative (FSR) who will be responsible for in-home
pre- and post-installation inspections in their assigned
territories to maximize retail customer satisfaction increasing
customer commitment and brand sales. He/she will be responsible for
making sure a customer's installation project can move forward.
This role will also manage assigned brand store displays and
marketing collateral.Take this opportunity to join North America's
leading business solutions provider and build your career working
with amazing people in a growing industry! Apply today!**What we
offer:**+ Full-Time Benefits (Medical, Dental, Vision, Life)+
401(k) with company match+ Training and Career Development+
Generous Paid Time-Off**Responsibilities:**+ Ensure that all orders
have been delivered damage-free and any damage or warranty issues
are handled including but not limited to completing field repairs,
determining if a third-party vendor is required to complete a
repair or if a re-order is required due to extensive damage.+
Ensure that all in-home deliveries include:+ Complete inspection of
all cabinets and setting of storage expectations+ Update the store
after the inspection is complete and advise if any re-orders are
required with reasoning and detailed outline of damage+ Manage and
update store displays and POP marketing collateral as needed.+
Handle all consumer related post-install in-home inspections and
assigned adjustments.+ Use a shared calendar/scheduling software
system to ensure all members of the team are equally informed of
all deliveries, warranty issues, and re-orders.+ Other duties as
assigned; Travel and Driving are essential duties and function of
this job.**Qualifications:**+ High School Diploma or GED or
equivalent experiencerequired+ 1-3 Years of experience in kitchen
and bath cabinets and/or custom millwork installation+ Ability to
Work Independently & Prioritize with minimal supervision, in order
to Meet Deadlines+ Excellent Written & Verbal Communication Skills;
Ability to make Oral Presentations+ Decision Making
Skills**Responsibilities**The Company is one of North America's
leading sales and marketing agencies specializing in outsourced
sales, merchandising, category management and marketing services to
manufacturers, suppliers and producers of food products and
consumer packaged goods. The Company services a variety of trade
channels including grocery, mass merchandise, specialty,
convenience, drug, dollar, club, hardware, consumer electronics and
home centers. We bridge the gap between manufacturers and
retailers, providing consumers access to the best products
available in the marketplace today.**Job Duty**+ Ensure that all
orders have been delivered damage-free and any damage or warranty
issues are handled including but not limited to completing field
repairs, determining if a third-party vendor is required to
complete a repair or if a re-order is required due to extensive
damage.+ Ensure that all in-home deliveries include:+ - Complete
inspection of all cabinets and setting of storage expectations+ -
Update the store after inspection is complete and advise if any
re-orders are required with reasoning and detailed outline of
damage+ Manage and update store displays and POP marketing
collateral as needed+ Handle all consumer related post-install
in-home inspections and assigned adjustments+ Use a shared
calendar/scheduling software system to ensure all members of the
team are equally informed of all deliveries, warranty issues and
re-orders+ Other duties as assigned**Supervisory
Responsibilities**Direct Reports- This position does not have
supervisory responsibilities for direct reportsIndirect Reports-
This position does not have guidance or mentoring responsibilities
for indirect reports**Travel and/or Driving Requirements**- Travel
and Driving are essential duties and function of this job- Travel
up to 50-75 %**Minimum Qualifications**The following are the
minimum job-related qualifications which an individual needs in
order to successfully perform the essential duties and
responsibilities of the jobEducation Level: (Required): High School
Diploma or GED or equivalent experienceField of Study/Area of
Experience: Degree Program/Major (e.g. Marketing, Business
Administration or related field)- 1-3 Years of experience in
kitchen and bath cabinets and/or custom millwork
installation**Skills, Knowledge and Abilities**+ Ability to Work
Independently & Prioritize with minimal supervision, in order to
Meet Deadlines+ Excellent Written & Verbal Communication Skills+
Strong Priortizing Skills+ Conflict Management Skills+ Decision
Making Skills+ Ability to Work Independently & Prioritize with
minimal supervision, in order to Meet Deadlines+ Ability to make
Oral Presentations**Required Tools**Drill, bits, level, mallet,
socket, screw drivers, and additional tools needed for adjusting
cabinetry**Environmental & Physical Requirements**Field / Reps
RequirementsIncumbent must be able to perform the essential
functions of the job. Work is performed in a retail in-store
environment. Typically requires the ability to spend 66%+ hours
each work day doing the following activities: engage in
considerable physical activity, ability to lift and/or push up to
74 pounds, stand on feet for long periods of time. Also required to
travel and drive.**Additional Information Regarding The Company Job
Duties and Job Descriptions**Job duties include additional
responsibilities as assigned by one's supervisor or other manager
related to the position/department. This job description is meant
to describe the general nature and level of work being performed;
it is not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required for the position. The
Company reserves the right at any time with or without notice to
alter or change job responsibilities, reassign or transfer job
position or assign additional job responsibilities, subject to
applicable law. The Company shall provide reasonable accommodations
of known disabilities to enable a qualified applicant or employee
to apply for employment, perform the essential functions of the
job, or enjoy the benefits and privileges of employment as required
by the law.Any estimate, schedule, or guideline provided to
associates in this job description or elsewhere in connection with
their jobs is only intended to help describe job duties and for
planning purposes. Regardless of any such estimate, schedule, or
guideline, associates must always record all time worked for our
company (which includes but is not limited to on-site work time in
an assigned store, office, or other work location; required waiting
time; administrative time; and work-related travel
time).**Important Information**The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this position. They are not intended to be an
exhaustive list of all responsibilities, duties and skills required
of associates so classified.The Company is committed to providing
equal opportunity in all employment practices without regard to
age, race, color, national origin, sex, sexual orientation,
religion, physical or mental disability, or any other category
protected by law. As part of this commitment, the Company shall
provide reasonable accommodations of known disabilities to enable
an applicant or employee to apply for employment, perform the
essential functions of the job, or enjoy the benefits and
privileges of employment as required by the law.**Job Locations**
_US-AZ-Phoenix - US-AZ-Scottsdale - US-AZ-Mesa -
US-AZ-Glendale_**Primary Posting Location : City**
_Phoenix_**Primary Posting Location : State/Province** _AZ_**Postal
Code** _85250_**Primary Posting Location : Country**
_US_**Requisition ID** _2022-422352_**Position Type** _Full
Time_**Category** _In Store Project and Reset Merchandising_
Keywords: Advantage Solutions, Glendale , Field Service Representative, Sales , Glendale, Arizona
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