Field Care Coordinator - ALTCS - Maricopa County, AZ
Company: UnitedHealthcare
Location: Glendale
Posted on: May 3, 2025
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start -Caring. Connecting.
Growing together. -
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The Field Care Coordinator will be the primary care manager for a
panel of members with low-to-medium complexity medical/behavioral
needs. -Care coordination activities will focus on supporting
member's medical, behavioral, and socioeconomic needs to promote
appropriate utilization of services and improved quality of
care.
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Expect to spend about 50% of your time in the field visiting our
members in their homes or in long-term care facilities. You'll need
to be flexible, adaptable and, above all, patient in all types of
situations.
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If you are located in Maricopa County, AZ you will have the
flexibility to work remotely* as you take on some tough challenges.
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Primary Responsibilities: -
Engage members face-to-face and/or telephonically to complete a
comprehensive needs assessment, including assessment of medical,
behavioral, functional, cultural, and socioeconomic needs
Develop and implement person centered care plans to address needs
including management of chronic health conditions, health promotion
and wellness, social determinants of health, medication management
and member safety in alignment with evidence-based guidelines
Partner and collaborate with internal care team, providers, and
community resources/partners to implement care plan
Provide education and coaching to support member self-management of
care needs and lifestyle changes to promote health
Support proactive discharge planning and manage/coordinate Care
Transition following ER visit, inpatient or Skilled Nursing
Facility (SNF) admission
Advocate for members and families as needed to ensure the member's
needs and choices are fully represented and supported by the health
care team
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications: -
2+ years of case management experience serving members determined
to have a Serious Mental Illness (SMI)
1+ years of case management experience serving elderly and/or
persons with physical or developmental disabilities -
1+ years of experience with MS Office, including Word, Excel, and
Outlook
Access to reliable transportation and the ability to travel within
assigned territory to meet with members and providers
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Preferred Qualifications: -
Bachelor's degree in Psychology, Special Education, or
Counseling
CCM certification
Experience working in team-based care
Experience in Managed Care
Social Work experience
Bilingual
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Physical Requirements:
Ability to transition from office to field locations multiple times
per day
Ability to navigate multiple locations/terrains to visit employees,
members and/or providers
Ability to transport equipment to and from field locations needed
for visits (ex. laptop, portable printer, other materials,
etc.)
Ability to remain stationary for long periods of time to complete
computer or tablet work duties
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*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. - - -
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -
Keywords: UnitedHealthcare, Glendale , Field Care Coordinator - ALTCS - Maricopa County, AZ, Other , Glendale, Arizona
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