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Care Specialist National Remote

Company: VirtualVocations
Location: Glendale
Posted on: July 8, 2024

Job Description:

A company is looking for a Service Account Manager - Care Specialist for a national remote position.

Key Responsibilities:

Research and resolve complex issues for assigned clients
Act as a liaison between clients, internal departments, and leadership to address and resolve issues
Provide education to clients and members on benefits and services

Required Qualifications:

3+ years of service experience interacting with customers and solving problems
3+ years of pharmacy experience with a PBM or retail pharmacy
Demonstrated subject matter expertise in OptumRx processes and operations
Ability to work any assigned 8-hour shift during standard business hours
Experience mentoring, coaching, and supporting team members

Keywords: VirtualVocations, Glendale , Care Specialist National Remote, Other , Glendale, Arizona

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