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CRM Journey Lead

Company: VirtualVocations
Location: Glendale
Posted on: February 10, 2024

Job Description:

A company is looking for a CRM Journey Lead in the United States.
Key Responsibilities:

Lead CRM Experience for direct-to-consumer product and service, developing a holistic customer journey
Create data-driven lifecycle campaigns that drive KPIs and improve response and conversion rates
Collaborate with cross-functional teams to ensure alignment of the customer journey across the organization

Required Qualifications:

Bachelor's Degree
8+ years of experience crafting omni-channel 1:1 marketing strategies in ecommerce and subscription-based services
Proven experience with data management platforms, digital platforms, consumer privacy, AI/ML tools, etc
Master's degree preferred
Experience in MarTech and working with Adobe and Salesforce platforms preferred

Keywords: VirtualVocations, Glendale , CRM Journey Lead, Other , Glendale, Arizona

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