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Critical Incident Response Coordinator

Company: VirtualVocations
Location: Glendale
Posted on: February 10, 2024

Job Description:

A company is looking for a Critical Incident Response Coordinator.
Key Responsibilities:

Consult with customers on best practices for critical incident response
Triage and coordinate time-sensitive requests with network providers
Follow up with customers to ensure service satisfaction and maintain documentation for all service requests

Required Qualifications:

Ability to manage multiple requests simultaneously
Flexibility to be on-call 24/7 for one week every six weeks
Ability to foster good working relationships with network providers
Commitment to quality

Keywords: VirtualVocations, Glendale , Critical Incident Response Coordinator, Other , Glendale, Arizona

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