Customer Experience Associate
Company: VirtualVocations
Location: Glendale
Posted on: September 16, 2023
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Job Description:
A company is looking for a Customer Experience Associate to join
their team remotely.
Key Responsibilities:
Act as the first point of contact for users, assisting with
onboarding hosts and recommending locations and services to
guests
Provide friendly and efficient service via various contact channels
to ensure a seamless booking and customer experience
Identify trends, suggest process and product improvements, and
surprise and delight hosts and guests
Qualifications:
Passion for problem-solving and customer interaction
Strong interpersonal skills and ability to prioritize tasks
Quick learner with enthusiasm for improving customer
satisfaction
Sense of humor and ability to work well with others
Bonus: Previous customer service experience, familiarity with CRM
systems, analytical skills, event planning skills, familiarity with
third-party marketplaces, previous sales experience
Keywords: VirtualVocations, Glendale , Customer Experience Associate, Other , Glendale, Arizona
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