Bilingual (Spanish) Customer Service, Verification Representative - Remote
Company: Working Solutions
Location: Glendale
Posted on: March 16, 2023
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Job Description:
Why Working Solutions Working Solutions seeks Bilingual
(Spanish) independent contractors to help customers connect with
insurance companies. In this role, you will verify the callers'
information to match them with the adequate insurance provider.
This is a remote, independent contractor role that provides
customer support through phone. Please note, we cannot accept
licensed insurance agents for this opportunity due to potential
conflict of interest. At Working Solutions, we work with top
national brands to humanize their customer experience. When you
join our network of remote customer care PROs - aka 'the WooHoo
Crew', you will have access to work on different contracts
exclusive to Working Solutions. Why join the WooHoo Crew? There are
many perks to contracting with Working Solutions: Work from home No
hassles of commuting Schedule your own hours Work when it's
convenient for you Gain experience in different industries High pay
rates About our application processThis is one of the many contract
opportunities that are currently available at Working Solutions.
Once you have joined our network of remote customer care PROs, you
will be able to view all open contracts. When you are ready to
apply, click 'Apply Now' and complete your profile. You will then
be prompted to complete an online assessment; this assessment takes
about 30 minutes to complete. If you are among the qualified
candidates, you will receive an invitation within 24 hours to login
to our online portal, Vyne, to complete a technology scan and view
and apply to the contracts that match your interests. You can view
our technology requirements here. You can find more information
about our hiring process here. Overview Working Solutions'
insurance verification contract supports different insurance
providers. Contractors working in this program will call back
customers after they have submitted an online form to verify their
information, assess their needs, and connect them with the right
insurance agent. This is a remote independent contractor role.
Schedule:Flexible schedule opportunitiesContractors schedule their
hours between 6 am and 11 pm CT Mondays through Fridays, 8 am and 6
pm CT Saturdays, and 9 am and 8 pm CT Sundays.Weekday and weekend
options Compensation:Earn up to $12 per productive hour (paid $0.24
per minute worked); High performing contractors can earn an
equivalent of $14-15 per hour. Contractractors working the Spanish
queue will be provided $0.30 per handline minute Contractors are
guaranteed a minimum of 37 minutes for each available hour Required
Skills Bilingual fluency. Contractors must be fluently bilingual in
English and Spanish. Calls will be made to both English speaking
and Spanish speaking customersCustomer service experience and
demonstrated ability to deliver high-quality customer service over
the phoneEmpathetic with the ability to build rapport with
customers while assisting them through the sales processFriendly
tone and professional demeanorSelf-motivated and
resourcefulTech-savvy and avid computer userPlease note, we cannot
accept licensed insurance agents for this opportunity due to
potential conflict of interest Important Information Technology &
Equipment Requirements:Personal computer (no tablet)Broadband
internet connection, recommended at least 10 MBPSWired internet
connection (no wi-fi)Windows 10 or Windows 11 operating systemValid
antivirus software installed, running and up to dateWired USB
headset with microphoneFull PC requirements Work Environment
Requirements:Quiet, uninterrupted spaceOrganized desk area We are
currently unable to work with contractors residing in California,
New York, Pennsylvania, or Washington. Contractors must also
successfully pass a criminal background check. Contractual
Relationship: The relationship between you and Working Solutions is
a contractual relationship. You will remain an independent
contractor for the duration of this program assignment. Working
Solutions will not be responsible for withholding taxes on your
earnings while contracted with Working Solutions. When you receive
your contract, you will be asked to agree to have no claim against
Working Solutions hereunder or otherwise for vacation pay, sick
leave, retirement benefits, Social Security, worker's compensation,
health or disability benefits, overtime, unemployment insurance
benefits or employee benefits of any kind. Learn more about what it
means to be an independent contractor.
Keywords: Working Solutions, Glendale , Bilingual (Spanish) Customer Service, Verification Representative - Remote, Other , Glendale, Arizona
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