REFERRAL TRACKING COORDINATOR

Company: Comprehensive Community Health Centers Inc.
Location: Glendale
Posted on: March 14, 2023

Job Description:

Description:JOB SUMMARYPosition is responsible for maintaining ongoing tracking and appropriate documentation on referral status. Regularly contacting specialty offices and organizations to obtain consult reports and assisting patients with scheduling appointments.ESSENTIAL DUTIES AND RESPONSIBILITIES

• Obtain, review and request authorization and referrals as requested by the provider.
• Monitor and track patient referrals.
• Document all efforts in i2i systems and EMR.
• Contact patients to ensure that specialist appointments are scheduled.
• Follow up with patient and/or specialist to ensure appointments are kept.
• Obtain consult reports to ensure that referral loop is closed.
• Document all communication in reference to the authorization/appointment from patients, insurances, and providers accordingly in a communication log in the patients' electronic health record.
• Adhere to established criteria and time frames for processing and following up on referral requests.
• Communicate with requesting provider for any identified issues and/or amendments.
• Serve as the liaison between patients, clinic staff, providers and outside agencies.
• Performs other duties, as assigned.Requirements:EDUCATION, TRAINING AND EXPERIENCE
  • High School Diploma or GED.
  • Minimum of 3-5 years of experience in a medical office setting, or equivalent experience.
  • Bilingual in Armenian, preferred. PAY RATE: $18.50/hr and upBENEFITS:Medical, Dental and Vision - 100% paid by EmployerLife Insurance and Accidental Dismemberment - 100% paid by EmployerPaid HolidaysPaid Time Off401K401K MatchingFlexible Spending AccountFringeSupplemental InsurancePI207819187

Keywords: Comprehensive Community Health Centers Inc., Glendale , REFERRAL TRACKING COORDINATOR, Other , Glendale, Arizona