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Retail Sales Associate

Company: Tortoise and Hare Sports
Location: Glendale
Posted on: November 26, 2022

Job Description:


PAY RANGE: $14-16/hr


Fit Specialist connect with team, customer, and community to encourage an active lifestyle. As a product expert, you enhance the customer experience and meet sales targets by sharing your knowledge

*Reporting: *
* Reports directly to Floor Manager and Assistant Managers

*Position Expectations: *
* Acknowledges that the Number One priority is the customer who just walked in the door or the customer who decides they are ready to be helped
* Ensures that store's Customer Experience meets the highest standards
* Greets customers
* Determines customer needs with relevant questions while maintaining a friendly conversation
* Assists customers in finding and purchasing equipment to meet active lifestyle current needs and possible future needs
* Shares product knowledge and continues to gain expertise in Footwear, Apparel and Accessory departments
* Thanks the customer for shopping at their local running shop
* Uses good judgement in all situations

*Operational Expectations*:
* Has ability to operate POS system including Processing exchanges & returns
* Executing Special Order process
* Assist with pricing, markdowns, and rolling inventory
* Maintaining visual presentation of store
* Effectively work with 1-2 Footwear customers at once
* Collaborates with Team to achieve Customer Experience
* Ensures that store's Customer Experience meets the highest standards
* Adhere to scheduling requirements
* Minimizes personal footprint by restocking product from customer interactions
* Identifies daily checklist priorities and needs
* Maintain and embody store culture: Service & Quality, Innovation, Community, Teamwork with a servant heart
* Use good judgement in all situations

*Measures of Performance: *
* Achieves UPT Target of 2.6+
* Achieves Sock-to-Footwear Ratio: 120%+
* Achieves Insole-to-Footwear Ratio: 20%+
* Achieves Apparel-to-Footwear Ratio: 20%+

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Every weekend
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Glendale, AZ 85308: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Tortoise and Hare Sports, Glendale , Retail Sales Associate, Other , Glendale, Arizona

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