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Company: Comprehensive Community Health Centers
Location: Glendale
Posted on: November 23, 2022

Job Description:

JOB SUMMARY Under the direction of the VP of Quality and Clinical Programs and in coordination with the Chief Operations Officer, functions as the Nurse Administrator, performing outlined duties. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Able to perform both onboarding and annual M.A. and L.V.N. skills assessment/competency trainings, writes reports and makes recommendations for additional training or probation if indicated to the immediate supervisor.
  • Proficient in existing workflows in back office work. Provides recommendations and adapts/assists with the implementation of new workflows as directed.
  • Periodically and or as needed basis, updates Medical Assistant's Binder, as directed
  • Will assist Clinic Manager/Administrator in the process of evaluating Back Office Lead's Annual Performance
  • Provides direct hands on training (site to site) on the clinical floor to both new and existing M.A.s as needed. Training consists of, but is not limited to, appropriate workflows, processes, documentation practices and clinical care.
  • Provides feedback regarding quality assurance and improvement and works to meet objectives in relation to CCHC's strategic plan and its clinical, operational and administrative goals.
  • Provides nursing services including: medications and injections to patients as directed by the providers; immunizations; referrals to other providers and community health resources; and health instruction to patients or following examinations as needed.
  • Monitors/oversees patient flow and assists M.A.s in preparation of examination rooms, preparation of patients for specific exam. Oversees distribution of tasks and promotes teamwork in delivery of patient services.
  • Participates in general and medical staff meetings when required. Participates in QI and Operations meeting and other meetings when indicated.
  • As directed, assists on matters relating to nursing practice and participates in development of policies and protocols for patients care. Participates in Health Plan audits and other audits as needed.
  • Promotes teamwork towards achieving CCHC clinical measures and works towards reaching targets.
  • Identifies relevant quality-related support staff training needs.
  • Alongside the corresponding departments, assists in the implementation of Corrective Action Plans (CAPs) as needed. Addresses all medication errors and errors in specimen handling etc. with the Clinic Leadership and/or MA at the clinic site.
  • Coordinates implementation of QC protocols at each clinic site with lead M.A. or L.V.N.
    • Works with corresponding roles and departments to achieve desired provider and support staff quality care goals.
    • Proficient in clinical and operational aspects of care in all areas of primary care, including but not limited to, Family Practice, Pediatrics, OB/ GYN, Behavioral Health, Podiatry and Optometry.
    • As needed, assists HR in the recruiting, initial training and retention of M.A.'s and LVN's.
    • Works alongside clinics and administrative departments (e.g., Operations Department, QI Department, IT, Billing, Outreach, etc.) in order to achieve organizational qualitative, operational and administrative goals.
    • Assess, and as indicated, assist with PCMH deliverables.
    • Review and as indicated, assist with any incident reports related to MA's performance and skills level.
    • Oversee the Vaccine Program for all sites, VFC, VFA, county, etc.
    • Performs other related duties as may be assigned

      • Graduated from an approved nursing program
      • Possession of a valid LVN (Licensed Vocational Nurse California) or RN (Registered Nurse California) license.
      • Preferably two or more years of nursing experience in an outpatient clinic with responsibility in administration.
      • Experience in patient workflows and nurse triage
      • Minimum two years managerial experience desired KNOWLEDGE, SKILLS AND ABILITIES
        • Ability to find solutions when barriers are identified.
        • Strong documentation skills.
        • Ability to multi-task and prioritize when needed.
        • Ability to independently seek out resources and work collaboratively.
        • Ability to read, understand and follow oral and written instructions.
        • Experience and work ethics that supports working within a high functioning, team-oriented environment.
        • Demonstrates a willingness and ability to work under supervision.
        • Ability to develop and maintain good working relationships with staff.
        • Ability to use computer and learn new software programs.
        • Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
        • Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
        • Possesses ability to communicate effectively, both verbally and in writing.
        • Possesses strong and professional communication skills, both verbal and writing
        • Possesses genuine respect for others and acceptance of their individual social and cultural traits.
        • Proficient knowledge of Microsoft Outlook.
        • Able to travel and attend professional meetings, conferences, trainings and clinic sites.
        • Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
        • Performs other related duties as assigned. PHYSICAL DEMANDS Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight. NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others PI196281547

Keywords: Comprehensive Community Health Centers, Glendale , NURSE ADMINSTRATOR, Other , Glendale, Arizona

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