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Personal Injury Intake Specialist

Company: Lawyers for Justice, PC
Location: Glendale
Posted on: November 23, 2022

Job Description:

A great opportunity to be a part of a reputable, and growing law firm handling significant cases in a positive work atmosphere. Our law firm needs an experienced client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained. We ask that you have a strong customer service background and possess the ability to screen potential client calls. You will ensure operational excellence and handle a large volume of incoming client calls. Responsibilities:

  • Conduct initial client intakes
  • Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
  • Immediately contact every potential client and establish relationship with client
  • Update logs and reporting systems to reflect status of all potential new clients
  • Conduct potential new client interviews with genuine empathy and compassion
  • Schedule appointments for potential clients
  • Take accurate notes during the attorney-client initial consultation
  • Collaborate with our attorneys to complete the initial consultation process
  • Assist attorneys with administrative tasks related to opening new cases and maintaining databasesQualifications
    • Minimum 3 years of sales experience required, customer service experience a major plus
    • Strong attention to detail
    • Proven track record to meet goals and deadlinesBenefits:
      • 401 (k)
      • Dental insurance
      • Health insurance
      • PTO
      • Vision Insurance
        -Job Type: -Full-time -

Keywords: Lawyers for Justice, PC, Glendale , Personal Injury Intake Specialist, Other , Glendale, Arizona

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