Onsite Monitoring Navigator (Glendale; Spanish Speaker)
Company: Comprehensive Community Health Centers Inc.
Posted on: August 8, 2022
In coordination with the healthcare team, is responsible for the
duties related to CCHC's remote patient monitoring program. Duties
include, (but are not limited to), assistance in starting patients
on corresponding remote patient monitoring programs, monitoring and
maintenance of incoming values/readings from patients,
communication with all necessary parties (e.g. provider, support
staff team and patient), and completion of follow-up orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitors and maintains patient data portal dashboard per
Reviews received values/readings via remote patient monitoring on
the patient data portal dashboard.
Communicates with and informs the provider, of any corresponding
alerts as a result of received readings and/or program
Acts in accordance with provider orders.
Acts as a point of contact for patients that have questions about
devices related to the corresponding remote patient monitoring
program and app.
Assists with the loading of device app(s) and performs device
accuracy test(s)/calibration(s), as needed, for corresponding
Conducts training on the program devices, including but not limited
What the device type is
How to utilize/operate the device(s) it,
How often to utilize a device/devices
Transmission of data between a device/devices onto a program
Provides patient education/teaching as needed, in relation to the
corresponding remote patient monitoring program.
Travel between assigned locations.
Assures timeliness of services rendered to patients
Performs related work as required
Participates in huddles with provider MA team, as directed.
Reports equipment or supply needs to corresponding supervisor.
Maintains files/data/information as they related to program needs
Conducts mailings and calls to patients, as needed.
Documentation into the EHR patient record
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to find solutions when barriers are identified.
Strong documentation skills.
Ability to multi-task and prioritize when needed.
Ability to independently seek out resources and work
Ability to read, understand and follow oral and written
Experience and work ethics that supports working within a high
functioning, team-oriented environment.
Demonstrates a willingness and ability to work under
Ability to develop and maintain good working relationships with
Ability to use computer and learn new software programs.
Excellent interpersonal skills reflecting clarity and diplomacy and
the ability to communicate accurately and effectively with all
levels of staff and management.
Demonstrates ability to work in a regulatory climate that includes
oversight of state and federal entities, payer contracts etc.
Possesses ability to communicate effectively, both verbally and in
Possesses genuine respect for others and acceptance of their
individual social and cultural traits.
Proficient knowledge of Microsoft Outlook.
Able to travel and attend professional meetings, conferences,
trainings and clinic sites.
Demonstrate flexibility, enthusiasm, and willingness to cooperate
while working with others in multi-disciplinary teams.
Requires the knowledge of Informal Medical Office Policies and
Ability and willingness to work cooperatively with others
Ability to be highly organized.
Ability to work independently.
Ability to speak effectively with vendors as well as employees.
Ability to create and prepare reports.
Must have analytical and problem solving abilities.
Ability to apply common sense understanding to carry out
instructions functions furnished in written, oral, or diagram
Ability to read, write and communicate effectively.
Ability to present information in an easily understandable
Ability to organize and prioritize work with minimum
Proficiency with computer applications such as Microsoft Excel,
Power Point and Word.
Flexible and able to multi-task; can work within an ambiguous,
fast-moving environment, while also driving toward clarity and
solutions; demonstrated resourcefulness in setting priorities and
guiding investment in people and systems
Performs other related duties as assigned
Position requires prolonged sitting at a computer, some bending,
lifting, stooping and stretching. Good eye-hand coordination and
manual dexterity sufficient to operate a computer keyboard,
photocopy machine, telephone, and other office equipment is also
required. Employee must have normal range of hearing and
NOTE : The essential job functions for this position include, but
may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the
essential functions of this job without imposing significant risk
of substantial harm to the health or safety of themselves or
Keywords: Comprehensive Community Health Centers Inc., Glendale , Onsite Monitoring Navigator (Glendale; Spanish Speaker), Other , Glendale, Arizona
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