Customer Service Associate
Company: Walgreens
Location: Glendale
Posted on: June 24, 2022
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Job Description:
Registers sales on assigned cash register, provides customers
with courteous, fair, friendly, and efficient checkout service ---
Engages customers and patients by greeting them and offering
assistance with products and services --- Resolves customer issues
and answers questions to ensure a positive customer experience ---
Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.) --- Recommends items for sale to customer and
recommends trade-up and/or companion items --- Registers customer
purchases on assigned cash register, collects cash and distributes
change as requested; processes voids, returns, rain checks,
refunds, and exchanges as needed --- Keeps counters and shelves
clean and well merchandised, takes inventory, and maintains records
--- Checks in and prices merchandise as required or as directed by
store manager or communicated by the shift leader --- Implements
Company asset protection procedures to identify and minimize profit
loss --- Ensures compliance with state and local laws regarding
regulated products (e.g., alcoholic beverages and tobacco products)
--- Constructs and maintains displays, including promotional,
seasonal, super structures, and sale merchandise --- Completes
resets and revisions as directed --- Assists with separation of
food items (e.g., raw foods from pre-cooked) and product placement
as specified by policies/procedures (e.g., raw and frozen meats on
bottom shelves) --- For consumable items, assists in stock
rotation, using the first in, first out method and restock outs ---
Has working knowledge of store systems and store equipment ---
Provides customer service in the photo area, including digital
passport photo service, poster print and creative machine,
suggestive sell of promotional photo products --- Assumes web
pick-up responsibilities (monitors orders in Picture Care Plus,
fills orders (pick items), delivers orders to customers as they
arrive at store) --- Assists with exterior and interior maintenance
by ensuring clean, neat, orderly store condition and appearance ---
Complies with all company policies and procedures; maintains
respectful relationships with coworkers --- Completes special
assignments and other tasks as assigned --- Attends training and
completes PPLs requested by Manager or assigned by corporate...
Keywords: Walgreens, Glendale , Customer Service Associate, Other , Glendale, Arizona
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