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Employee Relations Specialist - Operations

Company: Forest Lawn Memorial-Park Association
Location: Glendale
Posted on: June 24, 2022

Job Description:

Forest Lawn has always attracted unique and exceptional individuals; those who aren't satisfied with simply building a career, but want to go home at the end of the day knowing they've made a profound and positive difference in people's lives. If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY!Job SummarySince 1906, Forest Lawn has been an integral part of the Southern California community. Our mission is to provide the highest standards of ethical and personal service to client families by providing beautiful environments and arranging funeral services to honor their loved ones. Our "Spirit of Service" anticipates the needs of those experiencing grief and exceeds the expectations of all who enter our gates.Our work environment is centered on embracing teamwork, with a theme of respect and professionalism, while encouraging each other to be their best selves each day. In doing so, we create a culture where caring service for our client families and employees is our reason for being.How you can help create a culture where caring service is our reason for being:As an Employee Relations Specialist in our Human Resources department, you will be a key partner in enabling and fostering the Forest Lawn culture. You will partner directly with talented, caring, and compassionate employees in various departments such as, Mortuary, Funeral Services, Maintenance, Sales and Technology Services. You will also work closely with HR, legal counsel, and organizational leaders to develop and tactfully execute HR strategies focused on employee relations, inclusion, organizational effectiveness, training, and employee engagement.Our Human Resources team is located in Glendale, CA and is responsible for supporting 13 Forest Lawn locations throughout Southern California.Key Job Responsibilities/ What You'll Be Doing (ie. Job Duties)

  • Maintain and foster effective lines of communication with all employees and management.
  • Provide general information to employees and management regarding Forest Lawn policies, practices, and procedures.
  • Assist employees in resolving work related concerns.
  • Conduct workplace internal investigations and provide recommendations as to appropriate action and resolution.
  • Participate in conducting employee surveys and assist with analyzing responses and creating action plans from survey results.
  • Conduct New Hire Orientation which includes a guided tour of Forest Lawn Glendale.
  • Conduct exit interviews.
  • Assist with annual training programs
  • Respond to EDD Unemployment Claims and attend unemployment appeal hearings.
  • Maintain state and federal employment compliance standards; consult with legal counsel as needed.
  • Maintain, monitor and ensure the accurate completion of I-9 documents. Notifying employees in writing of document renewal dates.
  • Evaluate and propose recommendations to current department programs and processes to ensure best practices.
  • Compile data for annual and semi-annual reports.
  • Gather HR Metrics information on a quarterly basis including turnover rates, track of exit interviews with reasons for separations.
  • Stay informed of Human Resources developments and trends by attending seminars and webinars.
  • Participate in the annual Wage & Salary Review process by conducting research and provide recommendations.
  • Engage recruitment agencies, screen temporary employee candidates and manage temporary employee records.
  • Participate in special programs as requested by the association.Required Qualifications
    • A minimum 3 years of Human Resources experience
    • Ability to travel to different Forest Lawn locations
    • Valid California Driver's License
    • Knowledge of Microsoft Office SuitePreferred Qualifications
      • Bilingual in Spanish
      • Bachelor's degree (B. A.) from four-year college or university (will consider degree in progress)
      • Professional in Human Resources (PHR) or SHRM CP certification
      • Knowledge of CA Labor Laws
        Forest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring OrdinanceDRUG TESTING POLICYPrior to beginning employment, all job applicants who receive a job offer will be required to voluntarily submit to a drug screening test conducted by a laboratory designated by Forest Lawn. The drug screening method is a hair collection test that will detect the use of illegal drugs within the past 90 days. A positive drug test may result in the withdrawal of the job offer.E-VERIFY STATEMENTForest Lawn has registered to participate in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates.For up-to-date information on E-Verify, go to CHANCE INITIATIVE FOR HIRING ORDINANCEForest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.MANDATORY COVID-19 VACCINATION POLICYAs an essential business, it is crucial for Forest Lawn's employees to remain healthy in order for us to be able to provide our essential services to the public, particularly in response to the COVID-19 pandemic. In accordance with our mission and Forest Lawn's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our client families and visitors; and the community at large from COVID-19, which may be reduced by vaccination. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable. All employees are required to receive the COVID-19 vaccination and remain current with all COVID-19 vaccine boosters, unless a reasonable accommodation related to a medical reason or sincerely-held religious beliefs or practices is approved.For more information on our mandatory vaccination policy: Mandatory Covid-19 Vaccination Policy

Keywords: Forest Lawn Memorial-Park Association, Glendale , Employee Relations Specialist - Operations, Other , Glendale, Arizona

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