Operations Supervisor - Arrowhead Towne Ctr
Company: JCPenney
Location: Glendale
Posted on: June 22, 2022
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Job Description:
General Description As the Operations Supervisor, you are
accountable for contributing to profitable sales growth by driving
store merchandise in-stocks, supervising and engaging Operations
associates and driving the execution of operational tasksPrimary
Responsibilities:Customer Service & Sales - Maneuvering around the
store at a fast pace, directing the team and working with all the
latest merchandise, as well as resolving customer issues and
concerns in a professional manner.Store Operations - Assists with
inventory counts and updates to ensure accurate in-stock
information for customers. Oversees RFID process and performs
system uploading to ensure efficient and accurate updates to stock
ledger as well as leads door to floor merchandise preparation
process.In addition, manages and engages the pricing and signing
team and the promotional price signing within the store as well as
the re ticketing and re packaging execution.Stockroom & General
Operations - Responsible for all stockroom processes, work safety
initiatives, facility equipment, and enables efficient execution of
support processes.Oversees the cash office and owns receiving,
shipping and logistics with third party carrier processes.Team
Development - Plays an active role in the training and development
of associates; coaches in the moment, addresses performance issues,
and partners with operations associates on training and policy
compliance.Performance Standards - Consistently meets established
performance standards; including but not limited to: shrink and
safety initiatives, Omnichannel, scheduling efficiency, associate
relations, engagement, customer service, profit, productivity, and
attendance.Core Competencies & AccomplishmentsTo achieve success at
JCPenney, a supervisor will possess the following:Work experience-
Minimum of 2 years retail leadership experienceEducation- Bachelor
degree or equivalent work experienceDrives Performance - Holds self
and others accountable to a higher standard to achieve results.
Provides feedback, visibility and recognition to the team.Builds
Relationships - Develops positive relationships: establishes strong
networks, shows respect for different styles, and communicates
effectively to a wide audience.Drives Change - Adapts quickly to
changing situations with energy and a positive attitude. Coaches
others through change.Shows Courage - A confident leader; willing
to take on challenging assignments. Acts in accordance with beliefs
and deals with conflict quickly and in a positive manner. About
JCPenney:At JCPenney, we share a passion for serving customers,
supporting our communities and being the best retailer for all
families. As a company founded on the Golden Rule, our success is
rooted in the belief that we treat everyone the way we would want
to be treated. At every touchpoint, customers discover stylish
merchandise at incredible value from an extensive portfolio of
private, exclusive and national brands. Reinforcing this shopping
experience is the customer service and warrior spirit of associates
across the globe, all driving toward the Company's mission to help
customers find what they love for less time, money and
effort.Working at JCPenney means joining a dedicated team of
associates who are encouraged to be uniquely themselves in a safe,
caring and welcoming environment. It is a place where careers
prosper, accomplishments are celebrated and diversity flourishes.
It's a place that's meant for you.If eligible, we offer a
competitive benefits package including medical/dental/vision, term
life insurance, paid vacation/holidays, and 401(k) with company
match. All associates are eligible for an associate discount on
JCPenney merchandise.
Keywords: JCPenney, Glendale , Operations Supervisor - Arrowhead Towne Ctr, Other , Glendale, Arizona
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