Client Services Specialist
Company: Public Storage
Posted on: January 9, 2022
We have an opportunity for a *Client Services Representative*.
You are the right person for the job if you are resourceful, love
helping people, you're compassionate, you listen, and you're good
at addressing customer inquiries regarding company services. Most
of all, you represent the company well by delivering stellar
service and enjoy providing resolution in a positive manner.
* Provide customers with the highest levels of service and
professionalism ensuring customer satisfaction
* Act as a liaison between customers and management
* Provide client account status or details via inbound or outbound
* Research and resolve customer inquiries and request
* Attend one-on-one feedback sessions on business performance and
participate in team meetings
* Participate, support and/or coordinate Customer Service,
Marketing and other projects related to our Third Party
* 3+ years of business to business customer service experience
* College courses or degree preferred.
* Proficiency with Microsoft applications such as Word, Excel, and
*Knowledge, Skills and Abilities:*
* Strong analytical, organizational and problem solving skills.
* Ability to resolve multifaceted issues that may require extensive
research and complex decision making skills
* Proven ability to develop professional relationships
* Excellent oral and written communication skills
* Strong listening/comprehension skills
* Proven track record showing a strong commitment to client
* Ability to be resourceful and proactive
Public Storage offers competitive compensation program, in addition
to medical, dental, vision, life, LTD, STD, AD&D, 401(k) with
company matching, FSAs for healthcare and dependent care. Public
Storage is an equal opportunity employer.
All your information will be kept confidential according to EEO
Relocation assistance is not available for this role.
Keywords: Public Storage, Glendale , Client Services Specialist, Other , Glendale, Arizona
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