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Office Assistant

Company: Copa Health
Location: Glendale
Posted on: November 18, 2021

Job Description:

Who We Are
Copa Health provides the best possible services and supports that assist each individual in achieving their own personal vision of recovery, wellness and a life in the community. We currently have 150+ locations including; day programs, group homes, respite and habilitation care, clinics, outpatient services, counseling services and overall integrated care. We serve approximately 19,000 members annually.Our purpose is to; inspire health, hope and happiness by delivering world class solutions to individuals, families and communities.Each year, compassionate and dedicated employees deliver life changing services that support individuals and families who have disabilities to achieve higher levels of self-sufficiency, resiliency and wellness. Through our employees efforts, lives are improved, families are enriched and communities are positively changed in dramatic ways. Because of the vulnerable population we serve, working at Copa Health is both a unique privilege and great responsibility. By focusing on our values of; people first, compassion, integrity, perseverance, accountability and innovation; our employees feel rewarded and fulfilled, while delivering the highest level of service.Who We NeedWe are currently accepting applications for a full-time Office Assistant, to work at our Arrowhead location in Glendale, Monday-Friday 8AM-5PM.JOB SUMMARY (Including, but not limited to)

  • Schedule member's appointments, ensures service tickets are in order.
  • Collects and validates insurance information.
  • Records no-show and appointment changes.
  • Creates and maintains member charts.
  • Compiles clinical information as requested.
  • Collects, monitors, scans and enters data/information into the electronic health records or as assigned.
  • As receptionist greets, receives, and escorts participants to appointments as needed.
  • Handles matters as directed.
  • Maintains communications with the staff.
  • Completes reminder calls to the participants regarding their appointments.
  • Maintains cooperative and effective workplace relationships and adheres to the company's Code of Ethics and Conduct.
  • Maintains client confidentiality and adherence to HIPAA requirements at all times.
  • Other related duties as assigned.
    • Education: High School Diploma/GED.
    • Experience: One to three years' experience in office clerical setting. Medical and/or Behavioral health experience preferred.
    • Computer Skills: Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, Excel, and PowerPoint and Internet is essential.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
      • Demonstrated ability to communicate, problem solve, and work effectively with people and in a team environment.
      • Capacity to engage in multiple activities without losing track of needed results.
      • Strong attention to issues relating to utilization management and fiscal sustainability.
      • Take Initiatives and see tasks to completion.What You'll Get---
        When you join our team as a full-time team member, you'll receive:
        • Generous PTO program - up to 3 weeks off your first year with continued accruals each pay period!
        • 9 paid holidays per year and paid time off accrual
          • Access to health coach and wellness incentives
          • Tuition reimbursement up to $1,000
          • Medical Vision, and Dental
          • H.S.A., H.R.A, F.S.A. (with select medical plans)
          • Group Life/AD&D and Short-Term Disability
          • Long-Term Disability and Life/AD&D
          • 403(b) retirement plan with company match
          • Employee Assistance Program
            Copa Health, powered by Marc Community Resources and Partners In Recovery, is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.

Keywords: Copa Health, Glendale , Office Assistant, Other , Glendale, Arizona

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