Reports To: Varies by location
Primary Functions: Process titles, UCC filing and other security
instruments to perfect the credit union's lien.
Duties and Responsibilities:
Receive, review, collect, monitor and process all documentation
necessary to perfect the Credit Union's security interest (lien) on
the title, UCC or other security instrument, in at least one state.
Perform consistent follow up on accounts pending title. Ensure the
credit union's lien is recorded in a timely manner and in
accordance with federal and state laws and on the correct security
instrument. Utilize title management system reports to facilitate
follow up, including but not limited to working the accounts
pending report daily. Thoroughly and accurately document all
activity in the title management system. Inform management of any
problematic aged accounts pending title or unusual activity.
Perform maintenance functions, including but not limited to,
obtaining loan payoff information and preparing stop payments in a
timely manner, as necessary. Act as a liaison and work
collaboratively with other departments. Provide prompt,
professional, helpful, knowledgeable and courteous member service.
Ensure compliance with laws, rules, regulations, policies and
procedures applicable to titling processes and related credit union
activities. As assigned, perform title follow-up on indirect
(dealer) loans pending title Perform other duties as assigned
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable.
Experience/Skills: Six months general office experience which
includes direct customer contact. Must be self-motivated,
resourceful, and possess excellent organizational, verbal and
written communication skills. Proficiency at typing, at least 45
wpm, and a knowledge of personal computers required.
Tenure: Title Specialist II, category 15 requires six months
tenure in the Title Specialist I position with performance that
meets or exceeds expectations. Title Specialist III, category 14
requires nine months tenure in the Title Specialist II position
with performance that meets or exceeds expectations. Directly
related financial institution, dealership or motor vehicle
department experience and/or accelerated training completion may be
substituted for tenure. Must have completed all University training
classes pertaining to this position.
Equal Opportunity Employer