Store Administrative Support Personnel

Company: Kroger
Location: Glendale
Posted on: June 7, 2021

Job Description:

Company Name: Fry's Food Stores

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Provide the administrative support for the Store Manager and staff. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Responsible for being visible and actively greeting, engaging and assisting customers
• Provide day-to-day administrative support for the Store Manager and staff, as required
• Provide customer service that makes both internal and external Customers feel welcome, important and appreciated
• Transcribe and/or compose letters, memos, and reports
• Process mail and distribute accordingly
• Maintain communications between the Store Managers, Coordinators and other Districts
• Work with the Store Manager in the maintenance of associates records
• Create, as required, reports and spreadsheets
• Supervise and coordinate events and activities
• Display a positive attitude
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
• Adhere to all local, state and federal laws, and company guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task
• Familiarity with Kroger Systems and ability to run reports from the applications

Desired Previous Job Experience

• Customer service experience
• Courtesy Clerk
• Second language (speaking, reading and/or writing)

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Day; Evening

Regions: West

States: Arizona

Keywords:

Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona. The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: AZ || Glendale || 6611 W Bell Rd || 85308 || Fry's Food Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Keywords: Kroger, Glendale , Store Administrative Support Personnel, Other , Glendale, Arizona