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Technical Delivery Specialist IV

Company: CSAA Insurance Group
Location: Glendale
Posted on: June 7, 2021

Job Description:

Job Title

Technical Delivery Specialist IV

Requisition Number

R4486 Technical Delivery Specialist IV (Open)


Glendale, Arizona

Additional Locations

Job Information

We are actively hiring for a Technical Delivery Specialist. Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals.

We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.

Essential Responsibilities

  • Deliver high-quality solutions to ensure our customer's investment in technology is consistent with their business objectives.
  • Provide recommendations and input in the design, development, and deployment of future use of technology.
  • Solid understanding of guidelines that use approved designs of technology solutions.
  • Facilitate delivery of new enterprise-class products and services. Update design documents and system overviews.
  • Leader for technology advice for the overall technical implementation and execution of the project.
  • Collaborate with other domain professionals/product owners.
  • Contribute to product/service development.
  • Explain sophisticated subjects to a diverse audience with a wide variety of technical and business skills.
  • Adhere to established processes for change management; contribute to status reports regarding change management and deployment activities.
  • Resolve deployment issues or impediments; document resolutions for future reference.
  • Provide recommendations on the tools and resources needed to perform successful deployments; coordinate and track the progress of deployment teams.
  • Perform release management (all activities related to releasing new project version: BitBucket, Hudson, Maven, etc.).
  • Release delivery and support in local and customer environments.
  • Compose, document, deliver and support release upgrade packages.
  • Maintain the virtual machines environment.
  • Good technical depth in infrastructure technologies such as (but not limited to) UCS, Linux OS, Windows, SAN/NAS, Virtualization (Openstack / VMware), IaaS + PaaS + SaaS knowledge.
  • Communicates with Information Technology (IT)cross-functional team members to stay informed about the daily status of release & deployments.
  • Collaborate with engineers to resolve root causes and keep problem resolution/issues log.
  • Maintain industry/technical knowledge base and facilitate/maintain relationships.
  • Demonstrate dedication to providing customer-focused quality service.
  • Support assigned systems with on-call availability and respond within agreed timeframes.

What would make us excited about you?

  • Eight (8) or more years of demonstrated IT industry experience
  • Five (5) or more years of experience with complex end-to-end software implementations
  • Excellent knowledge and experience with the Linux OS and Windows
  • Shell, perl, JAVA, .NET software development preferred
  • Strong leadership, analytical, and decision-making skills
  • Effective communication, interpersonal skills, creativity as a problem solver
  • Excellent active listening and communication skills, both written and verbal
  • Knowledge and experience with Informatica & Batch Scheduler(Control-M/Automic)
  • Knowledge and experience with Database maintenance and configuration (Oracle & SQL Servers)
  • Ability to create documentation related to deployment and installation procedures
  • Bachelor's degree in related area (Computer Science, Information Systems, or related technical discipline) or an equivalent combination of education and experience

Why join us?

  • Make a difference. We don't just go to work. We're a team of employees committed to AAA members, our communities and each other.
  • Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.
  • Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Read more about what we offer and what it is like to be a part of our dynamic team at:

Let's work together

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members.

If reasonable accommodation is needed to participate in the job application or interview process please contact

CSAA Insurance Group is an equal opportunity employer.

In compliance of Colorado's Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be performed in Colorado. If performed in Colorado, this position has a salary range of $110,415-$129,900 with an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

Company benefit offerings include: Medical, Prescription Drug, Dental and Vision Plans, Health Savings Account (HSA) which includes company contributions, Health Reimbursement Arrangement (HRA), Reimbursement Accounts (Health Care Reimbursement Account, Limited Purpose Reimbursement Account), comprehensive Wellness Program including an activity portal and activities, Dependent Care Reimbursement Account, Transit Commuter Account Program, 401(k) Plan with company match on first 6% of eligible pay that employee contributes each year 100% vested, 401(k) Plan annual profit sharing contribution 100% vested, company paid Life Insurance (at 2x the annual salary), Voluntary Supplemental Life Insurance, Accidental Death & Dismemberment Insurance (AD&D), Short-and Long-Term Disability, Paid Time Off (Non-Exempt positions only), Flexible Time Off (Exempt positions only), ten paid holidays per calendar year, Adoption Assistance Program, Infant Car Seat Reimbursement, Student Loan Repayment Assistance Program, Tuition Reimbursement Program and Enrichment Time of up to 40 hours per year to be used toward the categories of culture, development, volunteerism, or wellness.

Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer.


Keywords: CSAA Insurance Group, Glendale , Technical Delivery Specialist IV, Other , Glendale, Arizona

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