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Development Services Representative

Company: Glendale Fire Department
Location: Glendale
Posted on: June 7, 2021

Job Description:

Description

Analyzes, interprets and enforces the plumbing, building, electrical, and mechanical codes and the zoning ordinance, and answers general development questions at the public counter.

Note, applications will be accepted until a sufficient amount is received. Essential Functions

  • Assists developers and the public at the counter or over the phone by explaining the City's development process, code requirements, reviewing residential plans, issuing permits, and coordinating and tracking the progress of development projects.
  • Analyzes, interprets and enforces the plumbing, building, electrical and mechanical codes and the zoning ordinances for residential room additions and for electrical, plumbing or mechanical changes to residential projects.
  • Assists in assembling permit packages for formal submittal; ensures completeness of permit plans prior to submittal, screens for accuracy and completeness; advises Architects, Engineers, Developers, Contractors and homeowners when corrections are required.
  • Calculates and collects permit and development fees.
  • Reviews plans, interprets and applies codes and ordinances and issues permits for signs, fire sprinkler systems, above ground propane tanks, electrical, plumbing and mechanical revisions to home improvement projects, and right-of-way construction.
  • Participates in the development of alternate solutions to code compliance problems of new and remodeled residential projects.
  • Handles complaints and requests for development assistance and resolves customer development problems at the counter and over the phone.
  • Provides quality customer service while functioning in a regulatory capacity.
  • Assists the Building Inspection Division by receiving complaints and requests for assistance for field related problems, and then participates in their proper resolution.
  • Acts as a Liaison for the Planning Department by providing assistance to customers by answering General zoning ordinance and policy and procedure questions.
  • Provides technical assistance to other Development Services Representatives.
  • Develops building permit forms and reports that are compatible with the municipal computerized building permit system.
  • Performs other related duties as assigned.
  • Assists the plan review manager by recommending changes in policies and procedures in the permit process.
  • Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

Two years of college level course work in planning, building construction, or a related field and two years' experience in planning, building construction, or a related field.

Knowledge of:

Computers and their application to the development process

Building construction techniques, and building, electrical, mechanical, plumbing and fire codes

Building inspection procedures

Zoning ordinances and City codes

Development process, procedures, objectives and standards

Development engineering and landscaping relative to development activity

Other Governmental Agencies' regulations such as the State Registrar and the State Board of technical registration

Ability to:

Establish and maintain effective working relationships with developers, architects, engineers, homeowners, contractors and the public

Communicate effectively verbally and in writing

Read, interpret and explain construction plans, maps and other development and construction related documents

Perform basic mathematical calculations

Successfully resolve problems involving contractors, developers, homeowners and City staff

Explain code requirements and development or plan review procedures and fees to persons with various backgrounds

Provide quality customer service while functioning regulatory capacity

Coordinate the schedule of construction projects

Recognized and diffuse potentially hostile situations with customers

Work independently and perform tasks involving numerous details

Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Special Requirements

ICC Certification as a Permit Technician within one year of hire.

A valid Arizona driver's license.

Physical Requirements/Working Conditions

Requires standing for extended periods of time.

Working Conditions

Office setting

Keywords: Glendale Fire Department, Glendale , Development Services Representative, Other , Glendale, Arizona

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