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FOH Floor Supervisor - Katsuya Glendale

Company: Morgans Hotel Group Co.
Location: Glendale
Posted on: June 6, 2021

Job Description:

A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe.

Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation. Our stage is the world. Our time is now.

With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants and nightlife, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.

Katsuya Glendale - Floor Supervisor

Featuring the dynamic pairing of Master Sushi Chef Katsuya Uechi and design impresario Philippe Starck, Katsuya by Starck is truly a feast for the senses. With specialty cocktails, unique rolls and spectacular sushi and sashimi platters, Katsuya translates Japanese flavors to the American palate. Signature dishes include Crispy Rice with Spicy Tuna, Yellowtail Sashimi with Jalapeo and Miso-Marinated Black Cod. With superb talent and exacting precision, Katsuya by Starck has changed the face of Japanese cuisine.

Job Focus:

Focus is on, but not limited to the following:

  • Must love and support their TEAM!
  • Must love and take care of guests!
  • Must say "Yes" and "Thank you" often!
  • Assists with recruiting, hiring, training, scheduling and retention
  • Evaluate and develop processes to maintain and improve performance and productivity
  • Assists in maintaining standards of health, safety and sanitation
  • Responsible for the coaching and development of venue staff
  • Administers progressive discipline and attendance points according to company policy
  • Ensures compliance of Employee Standards of Conduct
  • Manages day-to-day operations, including floor management, staff management and the guest experience
  • Understands P&L analysis and executes processes to maintain and improve performance
  • Assists with creation and maintenance of procedural protocol for venue operations

Desired Qualifications:

All candidates must have an exceptional personality, attitude and excellent verbal and written communication skills. They must also be polished, professional, friendly, and have the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment.

  • 2-3 Year of Hospitality Industry experience required, educational experience considered
  • The ability to maintain a "sense of urgency" attitude for the completion of responsibilities/tasks
  • Superior organizational and follow up skills with extreme attention to detail
  • Dedication and willingness to go above and beyond in a hospitality driven environment
  • Strong guest service, interpersonal, organizational, analytical, problem-solving and leadership skills


Keywords: Morgans Hotel Group Co., Glendale , FOH Floor Supervisor - Katsuya Glendale, Other , Glendale, Arizona

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