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Desktop Support Supervisor

Company: World Technologies, Inc.
Location: Glendale
Posted on: February 24, 2021

Job Description:

Responsibilities:

  • Manage the Desktop support staff & all departmental functions.
  • Supervision, training, evaluation, morale and policy compliance for Desktop Support Personnel. Promote teamwork, development, and cross-training of staff.
  • Manage the prioritization, scheduling and accurate completion of all Desktop Support tasks to include: repair, replacement, upgrades, installation, removal, and resource coordination for desktop systems and related hardware for incidents and work orders.
  • Act as project coordinator for large scale projects involving multiple IM Operations teams to ensure projects are completed effectively and on time.
  • Be accountable for effective utilization of resources to meet plans/goals of the department & organization. Experience:
    • Minimum of 4 years supervisory experience.
    • Thorough working knowledge of desktop hardware, operating systems, servers.
    • Excellent oral and written communications skills and personnel management skills.
    • Must be enthusiastic, positive, adaptable, and a team player.
    • Ability to effectively prioritize priorities & execute tasks in high-pressure environment.
    • Demonstrated leadership, time management and administrative skills.
    • Exceptional customer service skills, and strong documentation skills. Qualified candidates forward MS word resume, advise required hourly rate (on corp/corp or 1099 basis) and availability details. - provided by Dice

Keywords: World Technologies, Inc., Glendale , Desktop Support Supervisor, Other , Glendale, Arizona

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