Desktop Support Supervisor

Company: World Technologies, Inc.
Location: Glendale
Posted on: February 24, 2021

Job Description:

Responsibilities:

• Manage the Desktop support staff & all departmental functions.
• Supervision, training, evaluation, morale and policy compliance for Desktop Support Personnel. Promote teamwork, development, and cross-training of staff.
• Manage the prioritization, scheduling and accurate completion of all Desktop Support tasks to include: repair, replacement, upgrades, installation, removal, and resource coordination for desktop systems and related hardware for incidents and work orders.
• Act as project coordinator for large scale projects involving multiple IM Operations teams to ensure projects are completed effectively and on time.
• Be accountable for effective utilization of resources to meet plans/goals of the department & organization. Experience:
  • Minimum of 4 years supervisory experience.
  • Thorough working knowledge of desktop hardware, operating systems, servers.
  • Excellent oral and written communications skills and personnel management skills.
  • Must be enthusiastic, positive, adaptable, and a team player.
  • Ability to effectively prioritize priorities & execute tasks in high-pressure environment.
  • Demonstrated leadership, time management and administrative skills.
  • Exceptional customer service skills, and strong documentation skills. Qualified candidates forward MS word resume, advise required hourly rate (on corp/corp or 1099 basis) and availability details. - provided by Dice

Keywords: World Technologies, Inc., Glendale , Desktop Support Supervisor, Other , Glendale, Arizona