Collector, Drug & BA Testing - (PRN) - ExamOne/Glendale, CA area
Company: Quest Diagnostics Health & Wellness
Location: Glendale
Posted on: January 12, 2021
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Job Description:
Basic Purpose:Under the direction of the Branch Manager or Field
Leader, the Collector's primary responsibility is to provide
coverage in the field ensuring that collections are completed
accurately and on time. Maintain a safe and professional
environment for clients, and employees, perform with confidence all
aspects of the testing, including specimen collection and
processing duties following established practices and
procedures.Duties and Responsibilities:1. Ensures all specimens are
collected accurately and on time.a. Collects specimens according to
established procedures using DOT guideline 49 CFR-Part 40. b.
Completes random and emergency observed urine collections of same
sex clients as needed.c. Collects specimens for drug screenings and
other Quest Diagnostics services.d. Responsible for completing
Chain of Custody (COC) forms and Alcohol Testing Forms
accurately.e. Label specimens as required. f. Upload, fax, mail COC
and Alcohol Testing Form within 24 hours to appropriate location.
g. Package specimens for transport and ship to lab indicated on
work orders. h. Make certain the proper forms are used for various
collections. 2. Responsible for the safe and timely transporting of
specimens, supplies, equipment and materials to the appropriate
destination.a. Maintains records of each specimen collected.
Support Record Deletion process when directed by Management. b.
Provides customer service to clients.3. Follows DOT Guidelines for
Breath Alcohol and Urine collections.a. Maintains all appropriate
collection logs, accuracy logs, calibrations, DOT and BAT
certifications. b. Correct collection errors within a 24 hour
timeframe. c. Submits accurate time and travel logs as directed by
management and on time.d. Submits accurate expense forms, if
applicable, when required.e. Properly clock in and out for work
assignments.f. Provides travel logs when applicable. g. Must send
monthly Accuracy Checks to designated site location. 4.
Demonstrates organizational commitment.a. Adheres to departmental
and company code of grooming, dress code and lab coat policies;
appearing neat and clean at all times. Be aware of smoke residue
and heavy fragrances. b. Wear company issued identification badge
at all times during work assignments.c. Reports on time to site
within specified guidelines. d. Communicates appropriately with
customers, 24-7 all center, Branch Office, clients, employees and
the general public.e. Communicates all DER discrepancies
immediately to the appropriate Manager/Supervisor, employer
representative and/or call center. f. Remains polite and courteous
at all times.5. Additional responsibilities of the Drug and Breath
Alcohol Collector.a. Ensures equipment is neat, clean and in good
repair, takes appropriate action to advise Manager or Supervisor of
required repairs and maintenance.b. Keeps necessary supplies on
hand and contacts the proper website when supplies need to be
replenished. c. Works effectively with staff employees to ensure
compliance with dress code, EHS & QA requirements, customer service
requirements and SOP's, advising Manager or Supervisor of any
issues or problems as they arise. d. Answers phone when called to
be dispatched by employer. e. Return missed calls to dispatch even
if not available for assignment. Dispatch is waiting for your
return call. Advise call center when unavailable for collections.f.
Participates on teams and special events when asked.g. Flexible
travel (up to 100 mile radius) and flexible work hours. Maintain
dates of availability and dates unavailable as appropriate. h. All
other duties as assigned, within scope of the position.Supervision
Exercised:N/AQualifications:Education:-----High school diploma or
equivalency preferred.-----Prefer Certified BAT/Urine
Collector-----DOT Certification and any other necessary
documentation pertaining to this position must be presented prior
to a job offer.Work Experience:-----Prefer urine or hair follicle
collection and experiencePhysical and Mental
Requirements:---Sitting, standing, driving, lifting no more than 10
pounds. -----Ability to concentrate on task at handTechnical
Training or Professional Licensing--N/AOther:-----Excellent
interpersonal and communication skills.-----Must be flexible and
available based on staffing requirements; weekends and holidays.
May be required to work occasional on-call duties weekends,
evenings and early AM.-----Must have valid driver license and clean
driving record with access to dependable and insured
transportation.-----Demonstrates good organization, communication,
and interpersonal skills; is able to manage concerns of patients
and employees in a professional manner.-----Basic computer skills
in Microsoft office with the ability to learn new
software.-----Must be able to make decisions based on established
procedures and exercise good judgment. Seek Supervisor guidance
when appropriate.-----Ability to work in a rapidly changing
environment.-----Access to cell phone with texting and emailing
capabilities.-----Access to computer with scanning, printing and
faxing capabilities.
Keywords: Quest Diagnostics Health & Wellness, Glendale , Collector, Drug & BA Testing - (PRN) - ExamOne/Glendale, CA area, Other , Glendale, Arizona
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