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Training Coordinator/Training Specialist

Company: Genuent Global, LLC
Location: Glendale
Posted on: November 23, 2020

Job Description:

Training CoordinatorTraining Specialist- Long Term Contract - Glendale, CA Genuent is hiring a Training Coordinator Training Specialist. This position will perform the most complex of duties working with Vendors including coordinateassign trainings and manage any potential issues with completing the training materials and videos as processes or policies change. Qualified candidates please apply or send resumes to mailto Responsibilities MaintainDriveIterate process for annually required training on Sensitive Information Protection for internal and vendor employees Develop training materials and videos Maintain team general inbox including processing incoming training requests, answering questions on training process, routing emails to other team members as appropriate Maintain training completion records and report training metrics as needed Partner with internal administrators and developers to maintain and troubleshoot training system Partner with internal and external training requestors to add new trainees to the system and supplying them with regular updates on those who have not completed the training Expand training request pipeline to additional sites and onboarding new project teams and training requestors to training process Onboard vendors into training system Provide manual training (in-person or via teleconference), when necessary Oversee ongoing process improvementsadjustments needed to make training process more efficient and effective Support program including training sessions, newsletter development and website updates SkillsQualifications Detail-oriented - Resourceful - Efficient - Works well independently - Great multi-tasker Natural Problem Solver - Professional Action oriented with high standard for quality and performance Strong interpersonal, communication, and presentation skills Ability to work in a fast-evolving environment Ability to write scripts andor produce short videos Ability to adapt to new technologies and trends and learn new tools or skills Experience analyzingdocumenting requirements, and transforming requirements into a final deliverable Ability to organize and schedule work effectively Ability to work well under time constraints Ability to handle multiple tasks Ability to work autonomously Excellent orientation to both the details and the bigger picture Ability to pay close attention to detail and understand written and verbal instructions Pro-active and must possess a hands-on, collaborative working style Rapidly assimilate and summarize information from disparate sources Strong analytical skills Ability to handle sensitive and confidential information effectively Skills for Tools Microsoft Office Suite (Excel, Word, PowerPoint, Keynote) Outlook ability to send professional and concise emails answering all client questions, ability to set-up templates and rules and automate common email responses, ability to organize and appropriately flagcategorize emails and maintain a 24-hour response time to all incoming emails, ability to quickly look up older emails for reference, ability to BCC emails PowerPointKeynote Ability to createeditpresent PowerPointKeynote presentations Excel Ability to handle large files with thousands of training records and multiple sheets, to appropriately sort and filter to obtain many different views of data depending on various use cases, to use and create VLOOKUP-up formulas and other formulas to create added efficiency as needed, to use conditional formatting rules, ability to create pivot tables and create corresponding breakdowns of metrics and supporting chartsgraphs Zoom Understanding functionality or ability to quickly learn videoconferencing tool (e.g. how to share a presentation, mute and unmute lines, respond to individuals and groups in the chat feature, view incoming participants, etc.) Box Familiarity with cloud-based data repository (BoxDropbox) to maintain and update files with multiple people Experience in an LMS (Learning Management System) Experience developingtesting system-heavy processes

Keywords: Genuent Global, LLC, Glendale , Training Coordinator/Training Specialist, Other , Glendale, Arizona

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