Purpose of Job Real Estate Processor I
Location: Remote work from home.
We are seeking Experienced Real Estate Processors at one of our
site locations or to work remote.
Serves as the primary point of contact for the mortgage process
after the loan is submitted to Fulfillment. Within defined
guidelines and framework, ensures that loan applications are
accurate and supporting documentation complies with all regulatory,
Credit Risk and investor guidelines. Complies with all compliance
policies specifically related to the processing of a mortgage
application. Adheres to disciplined and proactive pipeline
management routines resulting in an exceptional and timely member
service experience. Partners with various internal and external
parties to render a decision on the mortgage loan. Obtains and
maintains NMLS registration. Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Identify and manage existing and emerging risks that stem from
business activities and the job role.
Ensure risks associated with business activities are effectively
identified, measured, monitored, and controlled.
Follow written risk and compliance policies and procedures for
Performs all processing, pre-underwriting, and pre-closing tasks
required to proactively manage mortgage loan files from receipt in
processing to final disposition.
Processes VA, Conventional loan, VA Jumbo, Conventional Jumbo,
and New Construction applications. Verifies accuracy and
adherence to investor guidelines of all documents required for a
complete submission to Underwriting.
Timely response to all member and third-party inquiries and
adherence to the member keep informed routines.
Consistently meets target service level objectives for
dispositioning a minimum percentage of starting month’s
Initiates follow-up phone calls to members and third parties to
obtain necessary loan documentation, title, credit and/or
Meets or exceeds monthly performance goals to include
production, quality and member satisfaction.
Ensures adherence and compliance with all state and federal and
investor guidelines and regulations.
Meets stated objectives for quality submissions to Underwriting
and maintains minimum threshold for Underwriting touches per
Maintains proactive review of pipeline to ensure that rate locks
do not expire and lender paid rate locks do not exceed maximum
dollar threshold set by management.
Meets quality objectives for Clear to Close status and maintains
minimum threshold for Underwriting re-finals.
Coordinates closings with all parties and assists with
post-closing follow-up, as applicable.
Serves as a resource to less experienced team members and may
assist with member escalated issues.
Assists with the facilitation of training as needed.
Identifies opportunities for process improvements and serves as
a project resource in the implementation of system enhancements or
Successful and timely completion of all compliance courses and
mortgage product training and assessments, required by the
High School Diploma or General Equivalency Diploma.
2 years experience of first mortgage loan processing.
Successful completion of first mortgage process proficiency
assessment and or certification required.
Obtain and maintain NMLS registration within one month of
Strong professional written and verbal communication skills.
Ability to collaborate and work in a team environment.
Strong time management and organizational skills.
Experience and proven success in handling pipeline volume of 40+
Ability to multi-task and problem solve.
Detail oriented with a strong focus on quality.
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.