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Head of Business Operations

Company: DISQO
Location: Glendale
Posted on: September 12, 2020

Job Description:

DISQO is a next generation consumer insights platform. We provide the highest quality consumer data to the world's largest market research agencies, analytics companies, and brands. We operate one of the world's largest true consumer insights panels. This data helps our clients understand user behavior, build better experiences, and make better decisions. We utilize cutting-edge technology and innovative, out-of-the-box strategies to collect and analyze insights which help shape the products and services of tomorrow.

DISQO is looking for an experienced Business Operations leader to build our Operational Excellence capabilities, as we become a multi-product company and expand our global footprint.

Our business growth is accelerating and flawless execution has become paramount. The ideal candidate will have demonstrated the ability to be a force multiplier for organizations, integrating people, process, systems, and a commitment-centric approach to driving business results.

Working across all levels of the organization, this role presents a fantastic opportunity to make a lasting impact on our business strategy, as well as fuel our customers’ success.

Responsibilities :

Develop a deep understanding of our business and be the person that can connect the dots between teams to identify areas for improvement, efficiency, and collaboration.

Help build Operational Excellence, as a new capability, as DISQO grows in both size and complexity.

Foster empathy for your stakeholders, their interests and needs to ensure teams can sustain and embrace changes through clear communication, engagement, and appropriate governance throughout the implementation of operational excellence programs.

As a shared resource, you will support and ensure that functional leaders’ performance metrics are consistently met. In first order, equip managers with world-class capacity planning, individual performance measurement and benchmarking capabilities.

Lead and conduct rigorous, data-driven analyses to diagnose the current state and model future outcomes for business performance, and ultimately scale. Identify and recommend process improvement opportunities to increase productivity, performance and customer satisfaction.

Help define and execute business systems and reporting strategy to provide functional teams with timely and actionable insights.

Own and manage cadences across operations, including monthly and quarterly business reviews.

Requirements :

Bachelor’s degree in Business, Finance or other related fields or equivalent work experience at high growth tech startups in SaaS, Data and/or MarTech. MBA a plus

A self-starter with a minimum of 10 years in business and/or sales operations experience with a demonstrated track record of metrics and quota attainment

2-4 years at one of the Big Three management consulting firms preferred

Demonstrated ability to define, refine and implement business processes, procedures and policies that yield measurable impact

Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable recommendations

Demonstrated leadership, communication and problem solving skills

Experience in developing and making effective presentations to executive management

A combination of certifications across Lean Expert, Six Sigma Green/Yellow/Black Belt, CPM, Prince II, BCM and ProSci.

Advanced SQL experience strongly preferred as is experience with Salesforce

While you have great experience and track record, you remain coachable and eager to learn

Perks & Benefits:

100% covered Medical/Dental/Vision for employee

Equity

Unlimited Vacation

Flexible work hours

Stocked pantry

Happy Hours

Onsite Fitness Program

Discounted Gym Membership

Quarterly Offsites

Life Insurance

Paid Maternity/Paternity leave

Employee Assistance Program

Travel Assistance Program

DISQO is an equal opportunity employer

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

Keywords: DISQO, Glendale , Head of Business Operations, Other , Glendale, Arizona

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