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Principal IoT Customer Delivery Architect

Company: Amazon.com, Inc.
Location: Glendale
Posted on: September 12, 2020

Job Description:

Principal IoT Customer Delivery Architect Job ID: 1257800 | Amazon Web Services, Inc.

Would you like to be part of a team focused on increasing adoption of the AWS platform by engaging with companies and app developers building Internet of Things (IoT) and Mobile solutions? Do you have the business savvy and the technical background necessary to help further establish AWS as the preferred platform for IoT and Mobile solutions?

Amazon Web Services (AWS) is seeking IoT Customer Delivery Architects (CDAs) to work with our customers to sell and deliver cloud-based IoT solutions. Customer Delivery Architects are passionate about the intersection of cloud computing, mobile applications, and the Internet-of-Things (IoT). They have the unique ability to put together cutting-edge solutions that bring together IoT/Mobile devices and data using a combination of deep technical knowledge, sales/business acumen, and strong interpersonal skills.

At AWS, customer obsession is in our DNA. The successful candidate will be a self starter and become a trusted adviser to our customers and will work with AWS sales, business development, solution architects, and our IoT service team to drive mobile-related adoption and revenue. This will include showcasing service such as AWS IoT, Cognito, API Gateway, and Lambda. AWS Professional Services team members leverage their deep knowledge of AWS IoT technologies in collaboration with our sales and partner teams to propose, architect, and implement transformational IoT solutions for customers. Helping make customer success a reality using AWS cloud as an enabler and seeing the impact in real-time drives our teams to explore new frontiers in leveraging AWS IoT services for our customers.

The Sr. IoT CDA is a new growth role within the Professional Services Intelligence practice. The CDA is responsible for partnering with a Professional Services teams to dive deep into a customer’s business problems, to collaboratively propose during sales pursuits, and pre-qualify a particular set of outcomes that would result from a formal IoT Professional Services engagement. Thereafter, the individual remains meaningfully engaged on a part-time basis with that customer, Amazon team, and project/ program to provide oversight resulting in high-value, predictable, and successful delivery.

This is a hybrid role requiring exceptional sales and delivery skills. This role is for talent with a unique IoT expertise, experience in selling and hands-on building IoT devices and/or solutions, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.

ROLE AND RESPONSIBILITIES

· As a key member of the Account and Professional Services Go-To-Market teams (business development, solution architects and sales team), ensure success in selling, architecting, building, optimizing, transforming or migrating, and adoption of end-to-end IoT and mobile solutions to AWS platform.

· Educate customers’ C-suite and Line of Business executives on the value proposition of AWS and help formulate and execute an overall IoT and Mobile ecosystem engagement strategy.

· Participate in deep architectural discussions and design exercises to create world-class IoT and mobile solutions built on AWS while ensuring such solutions are designed for successful deployment in the cloud and drive business outcomes.

· Author or otherwise contribute to AWS customer-facing publications such as whitepapers and proof of concepts.

· Partner with others to formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS in conjunction with Professional Services engagements

· Build deep relationships with customer’s C-suites and Line of Business executives to enable them to be cloud advocates.

· Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services community; contribute to the creation of best practices, packaged offering, white papers, workshops, etc.

· Lead the response to RFPs working with Account teams, Practice Managers, IoT Professional Services architects and Enterprise Service Managers.

This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.

BASIC QUALIFICATIONS · Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field

· 15+ years of experience of implementing IT platforms, application architecture, database architecture, and networking in a technical and analytical role

· Experience working with external or internal customers in selling and developing large-scale IoT and Mobile solutions and passion for getting hands dirty with code

· Experience with embedded or real-time operating systems, and/or driver/kernel development

· Experience in one or more specific IoT / embedded / M2M industry (i.e. home automation, business automation, health, asset tracking, smart utilities, etc.)

· Experience in technical consulting sales in customer-facing roles

PREFERRED QUALIFICATIONS · Masters or PhD in Computer Science or Business Administration

· Ability to collaborate with Global and Enterprise account teams and sales teams to drive adoption of IoT Solutions into top accounts

· Ability to adapt to new technologies and learn quickly, e.g. Basic knowledge of Cloud Computing, AWS services such as EC2, S3, VPC and IoT; One of the AWS Associate level certifications or AWS Certified Cloud Practitioner

· Ability to think strategically about business, product, and technical outcomes of IoT solutions and related data analytics at the enterprise level

· Understanding of application, server, and network security and compliance requirements such as FedRAMP and HIPAAAbility to communicate complex topics to an audience with various functional knowledge, i.e. presentation skills with a high degree of comfort with both large and small audiences;

· High level of comfort communicating effectively across internal and external organizations

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Important FAQs for current Government employees Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Keywords: Amazon.com, Inc., Glendale , Principal IoT Customer Delivery Architect, Other , Glendale, Arizona

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