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Account Director

Company: The Lukens Company
Location: Glendale
Posted on: September 12, 2020

Job Description:

The Lukens Company (TLC) is an award-winning full-service direct response agency that is seeking a Senior Account Director to join our nonprofit division in our Arlington, VA office. The nonprofit division partners with a variety of museums, animal welfare organizations, social welfare organizations, aquariums, zoos, faith-based missions, and other clients staffed by awesome people looking to make a difference in the world. The Senior Account Director will be responsible for developing and cultivating strong client relationships, providing strategic direction, leading a team, and weaving our clients’ unique needs with industry research and data analytics to produce fundraising campaigns that generate lasting results. This position will report to the Director of Client Services.

WHAT YOU'LL BE DOING Providing strategic leadership for client accounts and directly-managed employees

Working with clients to uncover business needs and objectives, craft appropriate strategies, and identify and implement campaigns to help achieve client goals

Understanding each client’s unique voice, mission, and donor base to generate new ideas to enhance results

Creating and interpreting effective, data-driven analyses to support campaign recommendations

Building trusting, collaborative relationships with a diverse array of clients

Developing broad industry expertise, discovering new trends, and pioneering new strategies and techniques

Managing project schedules and client budgets

Ensuring client schedules, campaigns, and programs are executed accurately and on time

Promoting collaboration across all agency departments and fostering synergy within your team

Providing team leadership that rewards creativity, accountability, and excellence in client service

Recruiting new clients and opportunities that fit in with the company’s mission

Promoting new products offering to clients within their scope of needs

Managing (and expanding, as needed) a team of people who are empowered to learn, grow, experiment, pursue opportunities, and lead a healthy work/life balance

WHAT WE'D LIKE TO SEE Bachelor’s degree in business, marketing, or communications

At least 10 years of related experience, preferably in an agency setting within the direct response fundraising/marketing industry

Demonstrated track record of client relationship development and service

Proven ability to manage teams working cross-functionality within an organization

Solid experience in formulating and driving long-term strategic account plans and strategies

Advanced negotiation, communications, and writing skills

Comfortable thinking strategically about execution of work as well as account management

Self-starter with demonstrated capability to mange multiple projects and think on your feet

Strong organizational skills and meticulous detail-orientation

An ear for copy that sings and an eye for designs that pop

Excel ninja and a PowerPoint maestro

Adept at problem solving and resolving conflicts

Ability to manage and direct 3 to 4 employees

Desire to work for a values-driven company that seeks to improve the world for the better

Experience with Catholic organizations is a plus!

WHAT WE OFFER Competitive compensation

Generous PTO and holiday observances

Medical, dental, vision, life, and disability insurances

401(k) program with match

Paid parental leave

Collaborative and entrepreneurial work environment

The opportunity to be part of a friendly, hardworking, and diverse team excited about producing high quality work and delivering great results for our clients

ABOUT US The Lukens Company (TLC) is an award-winning full-service direct response agency that provides expert marketing and fundraising services to nonprofits, cultural organizations, advocacy groups, and political causes. We are a passionate team of creatives who partner with mission-driven organizations seeking innovative digital, data, and technology strategies to achieve bold goals that change the world for the better. Our 30+ years of experience across a diverse client base enables us to deliver unique, compelling marketing campaigns that captivate audiences and yield transformative results… all while being delivered with an unparalleled commitment to our clients’ missions.  Join us!

The Lukens Company is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

READY TO APPLY? If interested, email dloubier@thelukenscompany.com with “ Senior Account Director ” in the subject line and include your resume and salary requirements.

2800 Shirlington Rd., 9th Floor

Arlington, VA 22206

330 N. Brand Blvd., Suite 820

Glendale, CA 91203

Keywords: The Lukens Company, Glendale , Account Director, Other , Glendale, Arizona

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