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Client Care Coordinator

Company: Home Instead
Location: Glendale
Posted on: September 10, 2020

Job Description:

Job Description: Are you Organized and Forward Thinking witn an eye for delivering a Quality Care Experience? Home Instead Senior Care -- is looking for an organized individual to join us in our mission to enhance the lives of aging adults and their families. This position involves managing quality assurance with extensive one-on-one interaction with clients and families. This person is responsible for effectively managing multiple demands that come with the changing needs of clients. This individual must be able to work in a fast-paced organization and possess excellent communication skills, be service-oriented and have the ability to work well in a team environment. Experience in selling the concept of home care, evolving the care plans to meet the needs or changes that are being observed and assessing care needs with confidence will be key in this candidate's success. Come join our growing team serving clients in the Sun City, Peoria and Glendale area. This Client Care Coordinator role is responsible for meeting with seniors and their families to establish care goals, create plans of care, assess ongoing quality, adapt the care plans to the changes being observed and communicates the changes to all applicable stakeholders. Home Instead Senior Care Call Today: 623.499.3290 Each Home Instead Senior Care-- franchise office is independently owned and operated Qualifications * High School Diploma or equivalent * Some college preferred * 3-5+ years experience in an office setting, small business environment or customer service workforce * One one one consulting, advising and assessment of care needs * Experience with computer systems; including MS products, outlook and ability to learn software specific to the job (automation minded) * Sales Experience * Highly focused on quality * An expert communicator * Action oriented; quick to respond to needs of business, clients or families * Highly Effective written and verbal communication * Willingness to help a growing team where support may be required above and beyond assigned job function * Experience or history in working with seniors and/or supporting a customer centric experience. www.homeinstead.com/817 Home Instead Senior Care is a brand leader in providing in home care to seniors and their families that desire to keep their loved ones in the comfort of their home. Founded in 1994 in Omaha, NE; the Home Instead brand now serves over 650 markets in the US and Canada and 12 markets internationally. Our team in Sun City recently transferred ownership and are working to support the growing needs of the seniors in this community. We need amazaing people to help our growing team meet and exceed the expectations of everyone we work with. Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Glendale , Client Care Coordinator, Other , Glendale, Arizona

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