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Complex Litigation Specialist

Company: CSAA Insurance Services
Location: Glendale
Posted on: November 19, 2021

Job Description:

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Job Title
Complex Litigation Specialist

Requisition Number
R4900 Complex Litigation Specialist (Open)

Glendale, Arizona

Additional Locations

Job Information

Complex Litigation Specialist: Extra-Contractual and Coverage Group ("ECG")

We are actively hiring for a Complex Litigation Specialist for the ECG Group in the Legal Division! Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals!

Job Summary

Subject Matter Expert for auto and homeowner litigated and non-litigated coverage claims. Responsible for analyzing, researching and ultimate decision making on all complex litigated coverage claims in all states. Provide direction and advice on complex coverage matters.

Monitor and report on case law and trends in all states as related to coverage.

Essential Functions / Principal Responsibilities

--- Reviews, analyzes, researches and is responsible for resolution of complex litigated and non-litigated coverage matters on all product lines in all states.

--- Provides direction and advice to casualty and homeowner personnel related to complex coverage matters.

--- Complex Litigation Specialists do not adjust, assess or issue payment on claims.

--- Acts as department liaison and Subject Matter Expert on coverage /product matters for special project efforts related to claims, product and various other workgroups.

--- Responsible for reporting on claims coverage issues and recommending changes in CSAA IG policies and coverages for all product lines in all states, in footprint and out-of-footprint.

--- Monitors and reports to Claims management and larger Claims organization on trends and case law changes as related to coverage matters and state laws (all states and all products).

--- Develops and delivers product/coverage training to other departments and regions.

What would make us excited about you

--- Knowledge of state and federal insurance regulations.

--- Litigation experience.

--- Proficient knowledge and understanding of all products and claim handling procedures in all states, including thorough knowledge of casualty claims handling.

--- Solid organizational and time management skills.

--- Strong detail-orientation and skill for accuracy.

--- Excellent presentation skills, both verbal and written.

--- Ability to make high-risk, high-impact decisions and be accountable for results of decisions.

--- Ability to evaluate and interpret complex policy language, statutory requirements, various state laws and legal analyses.

Education, Work Experience, Licenses & Certifications Required:

--- 8+ years Claims experience, with 5+ years experience handling complex casualty and/or homeowner claims.


--- Minimum 3 years Litigation experience

--- CPCU designation

--- Bachelor's degree in related area or an equivalent combination of education and experience.

Why join us

--- Make a difference. We don't just go to work. We're a team of employees committed to AAA members, our communities and each other.

--- Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.

--- Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (

Let's work together

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members.

If reasonable accommodation is needed to participate in the job application or interview process please contact .

CSAA Insurance Group is an equal opportunity employer.

Per Nevada SB293 we are disclosing the compensation, or range thereof, for roles that will be, or could be, performed in Nevada. If performed in Nevada, this position has a salary range of $94,000 - $110,000. In compliance of Colorado's Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be performed in Colorado. If performed in Colorado, this position has a salary range of $89,000 - $105,000. The role includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer.


Keywords: CSAA Insurance Services, Glendale , Complex Litigation Specialist, Legal , Glendale, Arizona

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