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Sr. Technology Infrastructure Support

Company: Pyramid Consulting, Inc
Location: Glendale
Posted on: November 26, 2022

Job Description:

Immediate need for a talented Sr. Technology Infrastructure Support with experience in the VFX Industry. This is a -Full Time opportunity with long-term potential and is located in Glendale, CA. Please review the job description below.
Key Responsibilities:

  • As a Technology Infrastructure Support Sr. you will have a collaborative role in building, monitoring and maintaining of all technical aspects for our global team. You will create efficiencies and make great products and services. You will partner closely with all of client Technology, and other Technology teams as well as leadership. The Technology Infrastructure Support Sr. is a hands-on job with a strong technical components. You must have the ability to interact positively with our project leaders.
  • Partner closely with client Enterprise Technology teams on in-house projects and adoption and resource collaboration where appropriate
  • Be part of the team responsible for production hardware offering and support, ability to interface with users directly as well as management
  • Provide cutting-edge technology to our global teams while meeting project objectives with minimal oversight
  • Ensure healthy and smart growth for proper scalability. Ability to improve efficiency/template/standardize
  • Understand global regional, technical needs
  • Centralize and streamline workflows and technical operations through code

    Basic Qualifications - General Technology Experience

    • Previous experience working in an end user tech support role is a plus.
    • Strong fundamentals in networking protocols and troubleshooting.
    • This position is intended to support VFX tools, infrastructure, teams and workflows. Only candidates with hands-on experience in the VFX industry should be submitted. Experience in supporting VFX/Creative applications from an infrastructure side. Renderfarm/software configuration, troubleshooting and installing software including: Maya, Nuke, After Effects, Houdini, Cinema 4D, Plugins.
    • Strong familiarity in distributed computing environment concepts and renderfarms.
    • VFX/Creative/Pipeline applications and methodologies (i.e. Shotgun)
    • Knowledge of best practices around data security. Patching/manual remediation of OS and application/services.
    • In depth knowledge of and the ability to perform advanced troubleshooting on Mac OS, Windows Desktop and Server, Linux, and how they relate to storage (CIFS/NFS, etc.)
    • Knowledge of configuration/package management software such as Chef, Bigfix or Ansible.
    • Backup, archive, restore, snapshot workflows and data lifecycle procedures both on-prem and cloud. Ability to move data using tools like rsync. Close attention to detail.
    • Experience with partnering with external vendors to maintain enterprise technology.
    • Ability to learn new technologies quickly and with minimal guidance. Self-starter.
    • Ability to document procedures (Confluence).
    • Active Directory: local and network based user and group accounts and permissions
    • Linux, Windows, OSX/MacOS (including system configurations, registry, services)
    • DHCP/DNS
    • Strong skills with scripting/automation (Shell, Python, Terraform, etc.)
    • AWS Deadline (on prem and hybrid model)
    • Ticketing and Documentation (tools like Jira, Service Desk, Confluence)
    • Software deployment and patching (tools like Bigfix, Ansible, Chef)

      Our client is a leading VFX Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. -

Keywords: Pyramid Consulting, Inc, Glendale , Sr. Technology Infrastructure Support, IT / Software / Systems , Glendale, Arizona

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