Senior Technical Support Engineer
Company: National Security Agency
Location: Glendale
Posted on: August 8, 2022
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Job Description:
Senior Technical Leader / Science, Technology, Engineering and
Mathematics (STEM) Technical Leader - Experienced Level (CO, GA,
HI, MD, TX) Fort Meade, MD
Pay Plan: GG , Grade: 13/1 to 15/10
Open: 2022-06-15, Close: 2022-08-14 Job Posting: 1187107
Responsibilities STEM Technical Leaders at NSA have vision and
passion for solving unique problems to protect our Nation. These
leaders have experience with advanced technologies, teams'
collaboration, and moving ideas from requirements to
implementation. They drive technical decisions, architectural
design discussions, and systems integration within the context of
their technical specialties coming from a full spectrum of
backgrounds such as software development, systems engineering,
architecture, electrical engineering, networking, and many more.
They use their deep experience leading advancements in technology,
which may be at a project or organizational level, to influence
technical direction. While technical, these leaders possess skills
to mediate alternative Course of Action discussions, and negotiate
strategic direction across a variety of levels. These leaders know
how to interpret senior leadership guidance and direction, and
translate it into actionable plans, requirements, and strategies.
They have proven experience delegating resources and tasks, and
transforming ideas into operational capabilities. STEM Technical
Leaders may or may not serve in a supervisory role, but they all
have the opportunity to mentor junior technical colleagues. They
lead by example. In vertical or horizontal teams, STEM Technical
Leaders push frontiers to advance NSA mission to gather signals
intelligence and protect our Nation's Defense Industrial Base and
critical infrastructure. These leaders are adept at working across
organizations with competing priorities to build consensus to
achieve mission outcomes. Job Summary As an Engineering and
Physical Science professional, you will use your skills to create
the systems and tools that will be used to enhance the operation of
intelligence. You will advise, administer and perform scientific
projects, such as planning, designing, and constructing specialized
equipment, and ensuring adherence to sound engineering and
scientific standards and principles. The NSA offers multiple areas
of focus for facilities engineers, including computer,
architectural, electrical, mechanical, and structural. In addition,
we are seeking skills that include computer design,
microelectronics, radio frequency design, and systems engineering.
Apply your science and engineering skills to protect the nation.
Qualifications *The qualifications listed are the minimum
acceptable to be considered for the position. Salary offers are
based on candidates' education level and years of experience
relevant to the position and also take into account information
provided by the hiring manager/organization regarding the work
level for the position. Degree must be in Computer Science,
Engineering, Physical Science, Mathematics, or a related STEM
technical field (e.g., Computer Security, Networking, Information
Technology, or Computer Information Systems). For engineering
degrees, if program is not ABET EAC accredited, it must include
specified coursework in at least 5 of 18 subject areas in
Engineering & Physical Science. Relevant experience must be in
leading technical projects, research or workgroups; technical
analysis. Must have demonstrated experience as a subject matter
expert (SME) within the technical discipline related to the
position in which the candidate is applying. Senior For Engineering
& Physical Science, Mathematics, and Cryptanalysis disciplines,
entry is with a Bachelor's degree plus 6 years of relevant
experience, or a Master's degree plus 4 years of relevant
experience, or a Doctoral degree plus 2 years of relevant
experience. For Computer Science, Cyber, and Networking &
Telecommunications, entry is with a Bachelor's degree plus 6 years
of relevant experience, or a Master's degree plus 4 years of
relevant experience, or a Doctoral degree plus 2 years of relevant
experience. An Associate's degree plus 8 years of relevant
experience may also be considered for individuals with in-depth
experience that is clearly related to the position. Expert For
Engineering & Physical Science, Mathematics, and Cryptanalysis
disciplines, entry is with a Bachelor's degree plus 9 years of
relevant experience, or a Master's degree plus 7 years of relevant
experience, or a Doctoral degree plus 5 years of relevant
experience. For Computer Science, Cyber, and Networking &
Telecommunications, entry is with a Bachelor's degree plus 9 years
of relevant experience, or a Master's degree plus 7 years of
relevant experience, or a Doctoral degree plus 5 years of relevant
experience. An Associate's degree plus 11 years of relevant
experience may also be considered for individuals with in-depth
experience that is clearly related to the position. Competencies
The ideal candidate has excellent problem-solving, communication,
and interpersonal skills, and possesses the following knowledge and
experience: - Uses innovative approaches to solve complex problems
- Is detail-oriented, well-organized, and able to prioritize across
multiple assignments - Motivates others to reach team goals -
Establishes trust at multiple levels by communicating via technical
jargon with their teams, and translating those solutions for Senior
Leadership understanding - Communicates effectively both orally and
written, and employs negotiation strategies to achieve consensus -
Collaborates effectively vertically, horizontally, and across a
variety of functional areas Pay, Benefits, & Work Schedule Salary
Range: $96,845 - $176,300 (Senior, Expert) On-the job training,
Internal NSA courses, and external training will be made available
based on the need and experience of the selectee. Monday - Friday,
with basic 8hr/day work requirements between 0600 to 1800
(flexible) How to apply To apply for this position, please click
the 'Apply' button located at the top right of this posting. After
completing the application for the first time, or reviewing
previously entered information, and clicking the 'Submit' button,
you will receive a confirmation email. Please ensure your spam
filters are configured to accept emails from
...@intelligencecareers.gov. ***PLEASE NOTE: U.S. Citizenship is
required for all applicants. Reasonable accommodations provided to
applicants with disabilities during the application and hiring
process where appropriate. NSA is an equal opportunity employer and
abides by applicable employment laws and regulations. All
applicants and employees are subject to random drug testing in
accordance with Executive Order 12564. Employment is contingent
upon successful completion of a security background investigation
and polygraph. This position is a Defense Civilian Intelligence
Personnel System (DCIPS) position in the Excepted Service under 10
U.S.C. 1601. DoD Components with DCIPS positions apply Veterans'
Preference to eligible candidates as defined by Section 2108 of
Title 5 USC, in accordance with the procedures provided in DoD
Instruction 1400.25, Volume 2005, DCIPS Employment and Placement.
If you are a veteran claiming veterans' preference, as defined by
Section 2108 of Title 5 U.S.C., you may be asked to submit
documents verifying your eligibility. Please note that you may be
asked a series of questions depending on the position you apply
for. Your responses will be used as part of the screening process
of your application and will assist in determining your eligibility
for the position. Be sure to elaborate on experiences in your
resume. Failure to provide the required information or providing
inaccurate information will result in your application not being
considered for this position. Only those applicants who meet the
qualifications for the position will be contacted to begin
employment processing. Please Note: Job Posting could close earlier
than the closing date due to sufficient number of applicants or
position no longer available. We encourage you to apply as soon as
possible. DCIPS Disclaimer The National Security Agency (NSA) is
part of the DoD Intelligence Community Defense Civilian
Intelligence Personnel System (DCIPS). All positions in the NSA are
in the Excepted Services under 10 United States Codes (USC) 1601
appointment authority. Associated topics: adapter, circuit,
diagram, electric, electrical engineer, image processing, plc, rf,
schema, transmission
Keywords: National Security Agency, Glendale , Senior Technical Support Engineer, IT / Software / Systems , Glendale, Arizona
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