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Human Resources Generalist

Company: Credit Union West
Location: Glendale
Posted on: November 24, 2022

Job Description:

Credit Union West has been named a 'Top Company to Work for in Arizona' for the tenth year in a row (2013-2022)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.

Credit Union West continuously looks for ways to improve employee satisfaction and experience. Credit Union West offers the following:

* Full-time employees receive 100% paid health, dental & vision insurance
* Earn incentives up to 15%, depending on position
* 401K plan with employer matching funds up to 5%
* Tuition reimbursement
* Gym membership reimbursement
* Paid time off for holidays, vacation, and sick days
* Diverse and inclusive workplace
* Credit Union West membership and discounts
* $200.00 Wellness Reward for Fully Vaccinated Employees (new employees must be fully vaccinated within 90 days of hire to earn reward)

Be part of our award-winning team!


Human Resources Generalist will serve as the first point of contact for serving employees and leaders through building solid relationships to support engagement and strengthening the culture of the credit union. They will deliver value-add service in key HR areas such as Talent Acquisition, Onboarding, Employee Relations, Performance Management, Leave Management, and various administrative duties to ensure the credit union is in compliance with all appropriate laws and guidelines of the credit union. They are a Champion of the culture and exhibits our values in every interaction in serving the workforce.

Essential Functions & Additional Responsibilities

35% Talent Acquisition and Onboarding-Responsible for sourcing, attracting and interviewing prospective employees to find a quality fit to support the credit union's mission, vision, values, and long-term goals. Duties include, however, not limited to: recruiting sources, posting positions internally and on job boards, screening resumes, interviewing applicants, performing assessments and all background checks, extends offers, and onboarding for an exceptional employee experience.

25% Employee Relations and Performance Management-Act as a trusted advisor to guide and support employees and leaders on various work-related matters to increase engagement, health, and productivity of the workforce and ensure all policy, laws, and guidelines are followed. Coordinate with employees and leaders to ensure they complete goal setting, coaching, feedback, and the annual performance achievement process (PAR) for achieving company goals within the performance management system.

20% Administrative and Reporting-Complete timely employee questions through various communication channels, review various reporting such as onboarding and exit interviews, employee data reporting, proper documentation for employee matters, organizing employee files, etc.

15% Leave Management-Serves as a subject matter expert to support employees with leave management programs and processes that adhere to federal, state, and local regulations. Act as the liaison between the employees and dedicated vendors to process timely any leave management requests.

5% Performs other duties as assigned.

Education: Bachelor's degree at an accredited educational facility preferred. PHR, SPHR, cP-SHRM, or SCP-SHRM are strongly preferred.

Experience: 3-5 years related experience in Human Resources, Psychology, or other related experience required. Strong knowledge in HRIS systems.


* Live the mission, vision, and Core Values of the credit union.
* Excellent oral and written skills to effectively communicate all employees and members.
* Strong time management and organizational skills to efficiently perform the role.
* Demonstrate interpersonal and collaboration skills creating a unified team.
* Demonstrate critical thinking to better analyze and solve problems.
* Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, and collaborative tools (Teams and Zoom).
* Thorough knowledge and understanding of organization's Employee Handbook.
* Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Keywords: Credit Union West, Glendale , Human Resources Generalist, Human Resources , Glendale, Arizona

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