Wash and Detail Manager
Company: National Indoor RV Centers
Location: Surprise
Posted on: April 7, 2026
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Job Description:
Position Title: Wash and Detail Manager Description Wash and
Detail Manager National Indoor RV Centers is looking for a manager
to lead our Phoenix Wash & Detail Department. Come and work at our
state-of-the-art location. We are a premier full-service RV company
that values lasting relationships with our employees, customers,
and the community. We are growing fast and looking for those who
are eager to become a long-term valued member of our NIRVC family.
If you want to work for the BEST then we want to hear from you. As
a Wash and Detail Manager, you will: * Oversee the daily operations
of the RV valet and wash/detail departments * Manage a team of
valet/porters, and third-party wash/detail technicians ensuring
that all RVs are cleaned and detailed to a high standard, including
washing, waxing, interior detailing/cleaning, and maintain a safe
and efficient work environment * Schedule washing and detailing of
coaches on the lot * Ensure move requests, valet moves, wash bay,
exterior and interior building maintenance is being performed and
kept to standard * Be the main point of contact for storage
customers for the facility * Coordinate move requests for storage
customers, working with the corporate office to ensure storage
levels are closely monitored and managed * Work with the sales and
service departments to deliver superior customer service * Ensure
all coaches meet our high standards through quality control checks
* Approve units for release to customer * Manage inventory levels
of cleaning and detailing supplies, and order supplies as needed *
Oversee proper customer billing for third-party wash/detail company
* Hire, train, and manage a team of RV valet/porters * Develop and
maintain standard operating procedures for the valet department,
while also ensuring third-party wash/detail company meets NIRVC
standards * Be sure all policies and procedures are followed and
executed in a timely manner * Manage all team members in the
department * Recruit & training new team members * Provide
excellent customer service and address any customer concerns or
complaints in a timely manner * Analyze department performance and
develop strategies to increase efficiency and profitability *
Maintain equipment and ensure that it is in good working order
Qualifications: * High School diploma, or equivalent work-related
experience * 5-10 years of customer service experience in a
management ro le * Prior experience in valet or wash/detailing or a
related field is preferred * Team Manager of large crew - This is
not a desk job; you will be working with your team for most of the
day * Able to train and retrain current employees and new employees
using provided training methods * Able to process paperwork
(Windows Applications, Word, Excel, Outlook, etc.) * Able to follow
processes and procedures * On your feet most of your shift *
Multitasking is a must * Great communication skills required *
Customer service is vital * Mechanically inclined * Working
Outdoors (in/around water) * Being Aware and Attentive to
Surroundings * Adapt to change with a growing company * Willing to
come in on some weekends if needed * Cleanliness is a must * Attend
critical meetings and be able to provide feedback on operations *
Knowledge of Wash and Detail a strong plus. * Demonstrated ability
to establish structure, systems, and process to keep up with rapid
growth. * Ability to work well with others we want to keep our
place a friendly and cooperative workplace * Positive and Can-Do
attitude * Drug free - must pass a drug test * Legally able to work
in the USA we are an E-Verify employer * Clean-cut appearance *
Valid drivers license with a clean driving record Working
Conditions: * Will require extended periods of standing, walking,
and bending * May require lifting or moving heavy equipment or
objects * Must be able to lift up to 25 lbs and/or move up to 50
lbs. with assistive devices * May require working in tight spaces
or at heights * May require exposure to loud noises, fumes, or
chemicals * Will require working weekends or holidays *
Environmental conditions include heat, cold, humidity, noise, dust
and wetness What We Offer: We believe in investing in our employees
with a great benefits package and ongoing training to help you
reach your career goals: * Medical, Dental, and Vision Available
1st of the month following 30 days of employment * Voluntary
Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
* 401K * Over 100 hours of PTO in the 1st year * 4 paid Holidays
and 40 hours of Floating Holiday * Industry leading pay * Brand new
facilities * Advancement opportunities We are an Equal Opportunity
Employer (EOE). All applicants must be able to pass pre-employment
testing including a background check, MVR, and drug screen.
PI0a3b82c79769-29400-39771756
Keywords: National Indoor RV Centers, Glendale , Wash and Detail Manager, Hospitality & Tourism , Surprise, Arizona
