General Manager
Company: LUV Car Wash
Location: Glendale
Posted on: January 7, 2026
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Job Description:
Description: LUV Car Wash was founded in Sept of 2021, and we
have rapidly grown to over 70 locations in 6 states, including CA,
NV, FL, GA, PA, and NJ. We are looking to add a General Manager to
our growing team to help us continue our mission to become the best
car wash in the industry. Location: Glendale, CA Benefits: Bonus
Eligible Overtime Available 401K match Health Benefits/HSA Vision
Dental Life insurance Vacation Sick Time Employee Discount program
EAP General Summary of Duties: The General Manager (GM) is
responsible for all site operations including recruiting of staff,
site safety, facilities management, customer service, driving
sales, site compliance and the development of the car wash team.
Reports to : District Manager FLSA Status : Exempt / Non- Exempt
Physical Demands : Occasional prolonged periods of
walking/standing. Work outside in varying weather conditions.
Ability to lift 25 pounds unassisted. Essential Functions: Recruit,
train, coach and develop all teammates. Create a culture of
accountability within your site for LUV’s operational procedures.
Ensure compliance with LUV onboarding, orientation and training
processes for all new teammates. Stay up to date on all process
changes and enhancements. Provide ongoing development, coaching and
counseling to AGMs and high-potential hourly teammates. Partner
with HR on disciplinary issues including investigations and
terminations. Partner with District Manager to drive local volume
and sales through strategic community outreach and marketing
efforts. Partner with District Manager on budget planning and
forecasting Manage incoming inquiries in a timely, pleasant manner.
Follow-up on action items as needed, quickly and accurately. Review
Paylocity reporting and approve payroll information for all
employees on time. Submit commissions on time through proper
avenues Complete all necessary checklists to standard and by
associated deadlines Ensure teammates are always using prescribed
sales scripts and guide-on procedures. Ensure the site operates
safely and in compliance with all regulatory, local, state and
federal laws/regulations. Create genuine connections with customers
and foster relationships through superior customer service to build
membership sales. Create weekly schedule and manage site labor to
LUV Car Wash standards. Walk site throughout shift to ensure site
is operating safely, efficiently and up to the LUV standards of
service. Converse with customers regularly to ensure customer
satisfaction. Handle all customer issues/complaints. Work with
District Manager to resolve all issues in a timely manner that
results in positive outcomes and customer-retention. Partner with
Facilities to ensure all equipment is properly maintained, safely
operated and maintenance requests are fulfilled in a timely manner
to minimize site downtime. Perform other duties as assigned. Job
holder must demonstrate current competencies applicable to the job
position. Every employee is required to remain updated on company
policies and affairs through appropriate sources, such as the
internal employee website. Requirements: Education: HS Diploma or
equivalent preferred. Bachelor’s Degree in business management,
hospitality or related field a plus. Experience: Minimum of three
(3) years management experience required. Management in restaurants
or hospitality is highly preferred. Experience in car wash or
automotive industry a plus. Requirements: Excellent verbal and
written communication skills. Strong organizational skills and
ability to prioritize. Compensation details: 26-28 Hourly Wage
PId2aa8391d0d3-25448-39383806
Keywords: LUV Car Wash, Glendale , General Manager, Hospitality & Tourism , Glendale, Arizona
