GlendaleRecruiter Since 2001
the smart solution for Glendale jobs

shift supervisor - Store# 23261, COLORADO & GRISWOLD

Company: Starbucks
Location: Glendale
Posted on: January 9, 2021

Job Description:

Job Summary and MissionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendanceSummary of ExperienceCustomer service experience in a retail or restaurant environment - 1 yearBasic Qualifications
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
    • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employeesRequired Knowledge, Skills and Abilities
      • Ability to direct the work of others
      • Ability to learn quickly
      • Effective oral communication skills
      • Knowledge of the retail environment
      • Strong interpersonal skills
      • Ability to work as part of a team
      • Ability to build relationshipsStarbucks and its brands are an equal opportunity employer of all qualified individuals.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Keywords: Starbucks, Glendale , shift supervisor - Store# 23261, COLORADO & GRISWOLD, Hospitality & Tourism , Glendale, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Crew Member - Restaurant
Description: n nThe Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive Customer experience, (more...)
Company: Raising Cane's
Location: Phoenix
Posted on: 01/16/2021

Chick-Fil-A Kitchen Team Member BOH
Description: Chick-Fil-A - Back of House Cook WE OFFER: Flexible work scheduling br 1,000 college scholarships br Closed on Sundays so you can spend time with friends and family A Team Member is someone
Company: Landed
Location: Cave Creek
Posted on: 01/16/2021

Store Management Trainee
Description: Big 5 - 12801 W. Bell Rd Ste. 125 - Assistant Store Manager / Department
Company: Big 5
Location: Surprise
Posted on: 01/16/2021


Package Handler (Day Shifts) - Earn $15/hr or more
Description: Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location: br Tolleson, Phoenix 8181 W Roosevelt St, Phoenix, AZ 85043 br Job opportunities vary by location. We update postings (more...)
Company: Amazon
Location: Phoenix
Posted on: 01/16/2021

Dishwasher
Description: Description:Love your job at Texas Roadhouse Join our family and take pride in your work. Texas Roadhouse is looking for a Dishwasher who works well with others while following sanitation guidelines (more...)
Company: Texas Roadhouse
Location: Phoenix
Posted on: 01/16/2021

Food Service Specialist (92G)
Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers (more...)
Company: Army National Guard
Location: Phoenix
Posted on: 01/16/2021

Dining Room Server Full Time
Description: Orchard Pointe Surprise, in Surprise, AZ is currently looking for a full time Dining Room Server to join our great team The shifts are on a rotating schedule, including Weekends.
Company: Orchard Pointe
Location: Surprise
Posted on: 01/16/2021

Customer Service Professional - Remote
Description: CareersUSA, a leader in the staffing industry with over 39 years of experience, has another job opportunity for you: n n Our Client is seeking a Remote Customer Service Professional in Phoenix, AZ. n (more...)
Company: CareersUSA Inc.
Location: Phoenix
Posted on: 01/16/2021

Delivery Driver - Weekly Pay
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Bagdad
Posted on: 01/16/2021

Cooking Private Tutoring Jobs Surprise
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your knowledge, (more...)
Company: Superprof
Location: Surprise
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Glendale RSS job feeds