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Clinical Program Manager II CA

Company: Kaiser
Location: Glendale
Posted on: February 12, 2024

Job Description:

Job Summary:

Manages the design planning, development, evaluation and/or delivery of psycho-therapeutic services/programs for Psychiatry and/or Addition Medicine patients. In addition, these positions function as program managers in one or more of the following roles: Intensive Outpatient Services, Dual Diagnosis, Case or Outcomes Management; Emergency Psych Services; program planning/development/evaluation at two or more sites -OR- program management for a specifically defined patient population(s) at multiple-site clinics each having two or more staff clinicians -OR- for multiple clinics at a single large (12+ clinical staff) site.Essential Responsibilities:

Manages the delivery and/or program planning/evaluation of timely, cost-effective and high quality services/programs for assigned site(s).

Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.

Assists physicians in short and long-range planning of psychotherapeutic/psychiatric social work programs/services that meet identified needs of members and purchasers.

Manages psychotherapeutic programs for Addition Medicine and/or psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as strategic organizational goals/objectives.

Integrates and coordinates psychiatry and addiction medicine programs with other in-and out-patient departments, as well as with community resources.

Achieves a continuum of care within Behavioral Health Care; maintains liaison with other Psychiatry and Addition Medicine departments, as well as with non-Behavioral Health Care departments.

Develops systems and methodologies for continuous improvement of group and/or individual treatment modalities.

Evaluates effectiveness of programs and services.

Reviews/evaluates group therapy designs.

Establishes group and testing treatment protocols.

May manage programs for specifically defined patient populations such as patients with life threatening illnesses, dual diagnoses, depression and obsessive-compulsive disorders, trauma related disorders, eating disorders, child psychopathology, and abnormal behavior and personality patterns.

Conducts on-going program evaluation of individual and/or group modalities and, in concert with the Chief(s) of Service.

Develops/maintains systems and processes for outcomes management/improvement and for identifying the need for revised and/or new clinical treatment programs, designs, protocols.

Ensures that the professional practice standards for group and/or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians.

As appropriate, evaluates the professional clinical practice of staff and may provide professional staff with regular/appropriate training, direction and consultation.

May develop and implement policies, procedures and systems to ensure customer/ member/patient/purchaser satisfaction and member access.

In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues.

Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals/objectives.

Conducts performance evaluation of professional staff.

Hires, trains/orients, coaches, disciplines or terminates professional staff.

In concert with the Chief, maximizes and manages physical, fiscal and human resources.

Manages/reduces associated costs.

Evaluates/improves utilization and productivity of staff.

Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and/or patient groups.

Basic Qualifications:


Minimum three (3) years of clinical experience as a staff clinician in a mental health setting.

Minimum two (2) years experience in managing/supervising the development, delivery and evaluation of clinical mental health programs, including outcomes measurement, evaluation and management; clinical/applied research designs and statistical analyses.


Masters degree in a field/discipline related to mental health such as clinical psychology, counseling, behavioral science, psychiatric/chemical dependency clinical nursing specialty, or social work.

License, Certification, Registration

Licensed Professional Clinical Counselor (California) OR Licensed Clinical Social Worker (California) OR Psychologist License (California) OR Licensed Marriage and Family Therapist (California)

Additional Requirements:

Demonstrated ability to plan, develop, implement, coordinate and evaluate/improve multi-discipline group and/or individual programs for patients (children, adolescents, adults, and families) and/or specifically defined patient populations; interpersonal and leadership skills.

Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

Bilingual Spanish preferred.


Knowledge of BHIOS programing.

Position to float to multiple locations within service area.

PrimaryLocation : California,West Covina,West Covina Garvey Mental Health
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 07:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01-NUE-Non Union Employee
Job Level : Manager with Direct Reports
Job Category : Behavioral Health, Social Services & Spiritual Care,Southern California Service Areas
Department : West Covina/Garvey Mental Hlth - Mental Hlth/Psychiatry-RegClin - 0806
Travel : Yes, 15 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.By applying, you consent to your information being processed by SonicJobs and transmitted to the Employer.
See Kaiser Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Keywords: Kaiser, Glendale , Clinical Program Manager II CA, Healthcare , Glendale, Arizona

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