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Dental Auditor/Private Pay Collector

Company: The Dental Views
Location: Glendale
Posted on: January 25, 2023

Job Description:

Dental Private Pay Collector Job OverviewThe Private Pay Collector will support our dental offices and their patients by making outgoing and fielding incoming phone calls, to collect patient payments. The incumbent will make requested changes to the ledgers and ensure that patients are billed and charged accurately according to office request. The incumbent will demonstrate a courteous and professional demeanor when dealing with customers and office staff, while remaining confident and assertive.

Dental Private Pay Collector QualificationsPPO billingInsurance collectionsRecordkeepingAppealing claimsPayment postingClaims examiningEnsuring insurance accounts are in good standing.Tracing of claimsSubmit/resubmit to insurance carriers. Electronic and paper billingProficient in HMO/PPO/Denti-Cal guidelinesBatching claimsAccounts receivableDentrixAuditing accountsCollect co-pay and collectionsDental terminology Dental Private Pay Collector Responsibilities and DutiesMaintain working knowledge of the existing payment options available to assist in securing paymentProcess changes to payment plans across multiple programs to coordinate accuratelyPartner with field offices to assist in securing balancesMaintain working knowledge of the office ledger in order to solve complex payment and billing issuesInterface with customers by taking incoming calls in regards to payment if neededMaintain appropriate standards of quality in phone calls and processingCommunicate issues and suggestions to improve processesParticipate in committees, special projects, staff meetings, and team huddles as requestedMaintains an appropriate professional appearance and demeanor in accordance with Company policiesEnsure compliance with Company policies, as well as State, Federal and other regulatory bodiesOther duties as assigned by the Office Manager, Regional Manager, and/or Leadership teamDental Private Pay Collector EducationHigh school diploma or general education degree (GED) requiredDental Private Pay Collector ExperienceAt least 1 year of related work experienceExperience in a dental setting and/or accounts receivable and collections requiredBenefitsDental Views offers Medical, Dental, Vision, 401K, and vacation time. PI201042745

Keywords: The Dental Views, Glendale , Dental Auditor/Private Pay Collector, Healthcare , Glendale, Arizona

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