Support Coordinator - Verdugo Institute of Urology - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Company: University of Southern California
Location: Glendale
Posted on: January 27, 2023
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Job Description:
As a part of the Ambulatory clinic, provide smooth outpatient
flow resulting in optimum patient satisfaction and clinic
operation. Excellent interpersonal and communication skills to
coordinate multiple appointments with many multi-specialty clinical
services. Participate in a variety of duties associated with daily
clinic preparation process, from customer service, message
distribution, procedure scheduling, encounter registration, and
referrals management. Must be highly flexible, enthusiastic, have a
proactive approach, work efficiently under pressure and work
efficiently in a team environment. Must be comfortable with
computers and medical terminology. In depth knowledge of major
insurance plans and types of coverage provided, including
government health programs.
May be assigned fill in MA duties as needed.
Performs other duties as assigned.
Minimum Education:
* High school graduate or equivalent work experience in customer
service and/or medical office; Bachelor's Degree preferred.
* Medical Assistant Certificate/Diploma
Minimum Experience/Knowledge:
* At least 2 years of acute care, ambulatory care, or surgical
center setting preferred.
* Proven record of dealing with the public in a customer service
role. Knowledge of medical terminology preferred. Proven knowledge
of insurance billing, admitting, or registration experience in a
hospital or medical office preferred. Familiarity with word
processing, Microsoft Outlook, GE Centricity Business, Cerner,
PBAR, scheduling systems, and navigate the intranet, interpret
on-line queries.
* Must have excellent communication skills, including the ability
to speak, read and write English proficiently.
Required License/Certification:
* Current BLS for Healthcare from the American Heart Association
required at time of hire.
* Fire and Safety Certification. If no card upon hire, one must be
obtained within 30 days of hire, and maintained by renewal before
expiration date (applicable to employees working within City of
LA).
USC is an equal opportunity, affirmative action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status,
disability, or any other characteristic protected by law or USC
policy. USC will consider for employment all qualified applicants
with criminal histories in a manner consistent with the
requirements of the Los Angeles Fair Chance Initiative for Hiring
ordinance. We provide reasonable accommodations to applicants and
employees with disabilities. Applicants with questions about access
or requiring a reasonable accommodation for any part of the
application or hiring process should contact USC Human Resources by
phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries
will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Notice on Non-Discrimination
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Keywords: University of Southern California, Glendale , Support Coordinator - Verdugo Institute of Urology - Full Time 8 Hour Days (Non-Exempt) (Non-Union), Healthcare , Glendale, Arizona
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