Phlebotomist / CS I - Exam One req82107
Company: Quest Diagnostics
Posted on: January 13, 2022
Rep Phleb / CS I - Exam One - Glendale, CA - Monday-Friday 8:00
This position is responsible for acting as the liaison between the
client, the agent, and the examiners by answering the telephone,
researching questions, and providing appropriate answers in a
Duties and Responsibilities:
Researches, answers, follows up and tracks client, agent and field
questions appropriately and in a timely manner. This includes, but
is not limited to, giving out specimen requirements, requesting
additional tests and providing reports. Documents all calls and
submits problem or difficult calls to the manager. Coordinates
activities between client services, the agent and the client. This
includes scheduling applicants with an examiner or at a PSC site
and communication agents, applicants and examiners.
Conducts in center exams which include taking basic vitals, medical
histories, venipuncture, urine collection, and EKG. Also collects
specimens for pre employment drug screenings and other Quest
Other duties as assigned.
Responds to the needs and requests of clients and Quest Diagnostics
management and staff in a professional and expedient manner.
Observes all compliance policies and safety policies and procedures
as outlined in the Quest Diagnostics Safety Manual or safety
matters included in other special training.
No direct supervision
Education Preferred: High school diploma or equivalency. Phlebotomy
or Medical Assistant certificate preferred (required in some
Work Experience: Minimum one year customer service experience and
one year phlebotomy experience with pediatric and geriatric
patients. Prefer urine or hair follicle collection and EKG
Excellent interpersonal and communication skills
Ability to type 40 wpm
Basic computer skills in Microsoft office with the ability to learn
Ability to work in a rapidly changing environment
Keywords: Quest Diagnostics, Glendale , Phlebotomist / CS I - Exam One req82107, Healthcare , Glendale, Arizona
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