Senior Customer Success Account Manager

Company: VirtualVocations
Location: Glendale
Posted on: September 14, 2023

Job Description:

A company is looking for a Senior Customer Success Account Manager.
Key Responsibilities:

Manage and foster relationships, product adoption and growth with mid-market customers in skilled trade industries
Drive customer retention, renewals, and expansion opportunities
Analyze customer data and provide recommendations for product utilization and value

Qualifications:

Bachelor's Degree or equivalent experience
5+ years of experience in a customer-facing role, ideally in the SaaS world
Ability to learn new technologies quickly
Experience with CRMs such as HubSpot and ChurnZero preferred
Experience managing customer renewals preferred

Keywords: VirtualVocations, Glendale , Senior Customer Success Account Manager, Executive , Glendale, Arizona

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