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Service Delivery Manager

Company: Hewlett Packard Enterprise
Location: Glendale
Posted on: May 25, 2023

Job Description:

locations Glendale, California, United States of America time type Full time posted on Posted 13 Days Ago job requisition id 3105985 Service Delivery ManagerDescription -Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.Responsibilities:

  • Manages customer project delivery.
  • Revenue as detailed in Impact section.
  • Very large/ complex/ single or multiple region.
  • High risk.
  • High complexity legal and commercial issues.
  • Manages project financials including P&L.
  • Meets or exceeds SOAR approved budgets.
  • Provides reliable financial forecasts to HPS management.
  • Manages business development.
  • Identifies and develops new opportunities with client.
  • Supports early qualification and opportunity assessment for large and complex opportunities.
  • Acts as opportunity manager for high risk deals.
  • Manages client relationships.
  • Manages upper level client delivery relationships.
  • Frequently represents the organization to external customers/clients.
  • Manages project team.
  • Manages internal as well as external resources with a team size less than 40 people.
  • Mentors and encourages skill development of project team members.
  • Provides detail performance review input and development recommendations for team members.Education and Experience Required:
    • First Level University degree.
    • 7 years experience in project management or in like roles/businesses.Knowledge and Skills:
      • Demonstrates an in-depth understanding of key HP Services' operational policies, processes and methodologies applicable to project management.
      • Speaks with authority to most layers of depth related to project management methods.
      • Makes use of and contributes to HP s PM Professions community.
      • PMP Certified is a plus. HP offers a comprehensive benefits package, including: --- Dental insurance --- Disability insurance --- Employee assistance program --- Flexible schedule --- Flexible spending account --- Health insurance --- Life insurance Per the California statute, the estimated range of compensation for this job in this location, at the time of this posting, is from $96,350.00 to $183,050.00 USD Annual. This position may be eligible for incentive pay, for openings where this is applicable. #LI-POSTJob -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEEO Tagline - - HP Inc. -is EEO F/M/Protected Veteran/ Individual with Disabilities. Welcome The world is waiting You're driven to make positive changes. We're driven to find people like you. We have a lot in common. At HP, diversity and inclusion are business imperatives.We are driven to be the career destination for all top talent.Join us in reinventing the standard for diversity and inclusion where talent is our criteria. Having trouble with this page or with applying to a role? - Click here to submit a request for support.

Keywords: Hewlett Packard Enterprise, Glendale , Service Delivery Manager, Executive , Glendale, Arizona

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