Service Delivery Manager

Company: WomenTech LLC.
Location: Glendale
Posted on: May 25, 2023

Job Description:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.Responsibilities:

• Revenue as detailed in Impact section.
• Very large/ complex/ single or multiple region.
• High risk.
• High complexity legal and commercial issues.
• Meets or exceeds SOAR approved budgets.
• Provides reliable financial forecasts to HPS management.
• Identifies and develops new opportunities with client.
• Supports early qualification and opportunity assessment for large and complex opportunities.
• Acts as opportunity manager for high risk deals.
• Manages client relationships.
• Frequently represents the organization to external customers/clients.
• Manages project team.
• Manages internal as well as external resources with a team size less than 40 people.
• Mentors and encourages skill development of project team members.
• Provides detail performance review input and development recommendations for team members.
  Job DescriptionApplies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.Responsibilities:
  • Revenue as detailed in Impact section.
  • Very large/ complex/ single or multiple region.
  • High risk.
  • High complexity legal and commercial issues.
  • Meets or exceeds SOAR approved budgets.
  • Provides reliable financial forecasts to HPS management.
  • Identifies and develops new opportunities with client.
  • Supports early qualification and opportunity assessment for large and complex opportunities.
  • Acts as opportunity manager for high risk deals.
  • Manages client relationships.
  • Frequently represents the organization to external customers/clients.
  • Manages project team.
  • Manages internal as well as external resources with a team size less than 40 people.
  • Mentors and encourages skill development of project team members.
  • Provides detail performance review input and development recommendations for team members.Don't miss out on the latest Women in Tech events, updates and news!Stay in the loop by subscribing to our newsletter. Provide your email address to subscribe. For e.g abc@xyz.com

Keywords: WomenTech LLC., Glendale , Service Delivery Manager, Executive , Glendale, Arizona