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Clinical Program Manager I Behavioral Health Center

Company: Kaiser
Location: Glendale
Posted on: March 19, 2023

Job Description:

Job Summary:

These positions are responsible at one site (established clinic) for the coordination, planning, design, development, delivery and evaluation/continuous improvement of out-and/or in-patient psychotherapy programs for groups of patients and/or individual patients (adults, adolescents, children and families); managing psychotherapeutic programs for Addition Medicine and/or Psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals/objectives; providing clinical and administrative direction for licensed non-MD clinicians/providers.

Essential Responsibilities:

  • Manages the delivery of timely, appropriate, cost-effective and high quality services/ programs for assigned site.
  • Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.
  • Assists physicians and department managers in short and long-range planning of psychotherapeutic/psychiatric social work programs/services that meet identified needs of members and purchasers.
  • Ensures that the professional practice standards for group and/or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians.
  • Evaluates the professional clinical practice of staff and provides professional staff with regular/appropriate training, direction, supervision and consultation.
  • Integrates and coordinates psychiatric and/or addiction medicine programs with other in-and out-patient departments as well as with community resources.
  • Achieves a continuum of care within Behavioral Health Care Services.
  • Develops systems and methodologies for continuous improvement of group and/or individual treatment modalities.
  • Evaluates effectiveness of program and services.
  • Review/evaluates group therapy designs.
  • Establishes group protocols.
  • Delineates inclusion/exclusion criteria and utilizes pre-and post testing evaluations.
  • Conducts on-going program evaluation of individual and/or group modalities and, in concert with the department manager and/or Chief of Service, develops/maintains systems and processes for outcomes management/improvement and for identifying the need for revised and/or new clinical treatment programs, designs and/or protocols.
  • May develop and implement policies, procedures and systems to ensure customer/ member/patient/purchase satisfaction and member/patient access.
  • In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues.
  • Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals/objectives.
  • Conducts performance evaluation of professional staff.
  • Hires, trains/orients, coaches, disciplines or terminates professional staff.
  • In concert with the Chief, and department manager maximizes and manages physical, fiscal and human resources and manages/reduces associated costs.
  • Analyzes departmental volume/workload indicators and evaluates/improves utilization and productivity of staff.
  • Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and/or patient groups. Basic Qualifications:

    • Minimum three (3) years of clinical experience as a staff clinician in a mental health setting.
    • Minimum one (1) year of experience in managing/supervising the development, delivery and evaluation of clinical mental health programs.
      • Masters degree in a field/discipline related to mental health such as psychology, social work, counseling, behavioral science, or psychiatric/chemical dependency nursing specialty.
        License, Certification, Registration
        • Registered Nurse License (California) OR Licensed Marriage and Family Therapist (California) OR Licensed Clinical Social Worker (California) OR Psychologist License (California)
          Additional Requirements:
          • Demonstrated knowledge of individual and/or group psychotherapeutic treatment modalities and techniques.
          • Demonstrated ability to plan, develop, implement, coordinate and evaluate/improve multi-discipline group and/or individual program for patients (children, adolescents, adults, and families).
          • Interpersonal and leadership skills.
          • Must be able to work in a Labor/Management Partnership environment.
            Preferred Qualifications:
            • N/A
              • Job Duties will also include supervising ACSW/AMFT attaining hours, group and individual supervision.
                Job Schedule:
                Job Category: Behavioral Health, Social Services & Spiritual Care

Keywords: Kaiser, Glendale , Clinical Program Manager I Behavioral Health Center, Executive , Glendale, Arizona

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