Assistant General Manager - Sales / Operations Manager
Company: Elements Massage
Posted on: November 23, 2022
Looking for a management position with growth opportunities in the
Wellness industry? Elements Massage - is looking for an assistant
general manager to oversee sales and operations for a Massage
Therapy wellness studio. Contact us today!
The studio assistant general manager is responsible for the
oversight of the administrative operations of the Elements Massage
studio, a membership based massage studio in the wellness industry.
This position ensures that the studio is providing the absolute
best in class experience for each and every client and team member.
The studio assistant general manager will also be responsible for
coaching and mentoring the studio staff to ensure our high level of
In addition to daily operational responsibilities, this position
will strive to meet established studio goals and objectives in the
areas of member growth, staffing levels including low turnover
levels, recruiting and hiring objectives, and above all ensure a
flawless experience for anyone who enters the studio, both team
members and clients.
Elements Massage - Assistant General Manager Benefits:
$16.00 an hour plus commissions and an additional monthly bonus of
up to $500
Medical, vision and dental insurance
Free massage therapy services
Superstar Assistant General Managers at Elements Massage will:
Consistently demonstrate desired behavior for staff including focus
on membership sales, customer service, cash management, retail
sales, member retention, staff interaction, and follow-up with
Provides strong leadership / management presence
Maintains quality service by enforcing organization standards
Maintains an impeccable and clean studio in accordance to our
safety and sanitation standards
Oversight of all studio operations.
Sales and customer service training, and mentoring.
Management of the studio team including sales and customer service
goal setting, mentoring.
In charge of ensuring our proprietary client service model is
In charge of people aspects of the business including meeting
objectives related to employee turnover, employee experience,
recruiting, hiring, and training.
Practice what you preach by modeling sales, customer service, and
other management duties in line with the Elements Massage system
Design, implementation, and refinement of local studio policies and
procedures that align with organizational objectives.
Assists studio owners in setting and achieving profit goals for the
entire studio, including daily, weekly, and monthly targets.
Consistently creates a friendly environment for clients and team
members by greeting, assisting, and quickly responding to questions
Assistant General Manager Qualifications - A great manager believes
in the therapeutic benefits of Massage Therapy, and has the
Experience in management including but not limited to experience as
a sales lead, assistant operations manager or sales
Has excellent leadership skills; ability to lead a team in an
organized and efficient way ensuring operations runs smoothly.
Implement structure, policies, and procedures.
Customer Service oriented
Ability to identify and problem solve, set expectation, goals, and
Strong verbal and written communications skills
Possess strong interpersonal skills to communicate with
Must be an excellent organizer and problem solver with strong
project management skills
Must be able to work flexible days and hours; including nights,
weekends, and holidays
Competent trainer and motivator
MindBody Software experience a plus
Legal Disclaimer: Each Elements Massage - studio is independently
owned and operated. Franchise owners (or their designated hiring
managers) are solely responsible for all employment and personnel
decisions and matters regarding their independently owned and
operated studios, including hiring, direction, training,
supervision, discipline, discharge, compensation (e.g., wage
practices and tax withholding and reporting requirements), and
termination of employment. Elements Therapeutic Massage, LLC (ETM)
is not involved in, and is not responsible for, employment and
personnel matters and decisions made by any franchise owner. All
individuals hired by franchise owners' studios are their employees,
not those of ETM. Benefits vary by independently owned and operated
Elements Massage - studios. Elements Massage - and Elements Massage
+ design are registered trademarks owned by ETM.%35587761%
Keywords: Elements Massage, Glendale , Assistant General Manager - Sales / Operations Manager, Executive , Glendale, Arizona
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