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Change Management Manger

Company: MW Partners
Location: Glendale
Posted on: June 24, 2022

Job Description:

Job DescriptionMW Partners is currently seeking a Change Management and Communications Manager to work for our client who is a leader in the insurance industry. Our team is currently looking for an Organizational Change Management Manager to join our growing team supporting the IT Division. The Manager will lead/oversee all aspects of change associated with the IT organization on key divisional initiatives, including Scaled Agile (SAFe) implantation, and other initiatives as required. We are looking for motivated, innovative individuals, who think big and adapt quickly with a passion for service excellence. Responsibilities and duties: Incumbent possesses and demonstrates advanced knowledge in the area of specialization; in-depth knowledge, breadth and/or depth, in area of expertise and leads the resources and activities of a team. Incumbent exercises considerable judgment and latitude in acquiring results and resolves sophisticated issues through the use of creative and effective means.

  • Provides leadership and has accountability for the delivery of organizational change to a segment of the business and provides mentorship to a functional area to advance the field of organizational change.
  • Leads an organization of change practitioners, setting the overall change and communication strategy, ensuring that there is a consistent process and adherence to that process through governance across all of the organization, and providing oversight and support to projects within that organization
  • Partner with organizational leadership, communication, training, and business support teams to develop coordinated strategic and tactical OCM activities for target audiences that meet change objectives on time and on budget.
  • Acts as the Change Manager of multiple, sophisticated ground-breaking change efforts coaching program & business leaders on plan alignment between technical & business work streams.
  • Plays a leadership role in initiating and developing new organizational change methods and service offerings; recognized by peers as an inspiring leader
  • Builds positive relationships with the Enterprise Change Management Office (eCMO) and Enterprise Initiatives Portfolio Office and become a trusted advisor to business/partners advising on strategic approaches and implementation of the OCM methodology
  • Provide the process, structure, and governance framework required to facilitate estimation of OCM staffing and budget needs and support staffing efforts to align change, communications, and training resources to programs and projects; assisting business leaders with annual budgeting and planning.
  • Leverage knowledge from surveys, observation, and other inputs to build organization-wide reports on change initiatives, including workplace culture, employee engagement, end user adoption, change impacts and change sustainability. Requirements:
    • Master's degree (or equivalent) plus minimum 10+ years related experience
    • At least 2 years of experience managing a functional area and high performance teams in matrix environment
    • Prosci certified
    • 5+ years' experience in a professional consulting environment
    • Master's degree in communications or organizational change management or a Certified Change Management Professional (CCMP)
    • Scaled Agile (SAFe) certification
    • Previous experience working with an IT division of greater than 1000 headcount.
    • Experience in lean, agile, and human centered design techniques to create and deliver inclusive technical and non-technical communications products.
    • Experience using Prosci ADKAR framework, Change management certification or designation (e.g. Prosci) a plus
    • Previous experience with insurance industry is a plus
    • Deep knowledge of Change Management and deployment concepts, methods and application.
    • Strong oral/written communication skills, business acumen, and team/project management skills.
    • Experience leading business/IT training design, development, and delivery for complex IT projects and audiences of varying levels and business functions.
    • Experience effectively influencing and consulting with leaders at all levels, including executives; influencing and shaping leadership decision making, ensuring leaders are committed to goals, aligned with program plans, and mobilized to provide active and visible sponsorship.
    • Excellent active listening skills. Adapts communications style as needed to best suit the audience and situation. Agile, with a learning mindset.
    • Strong partnering and influencing skills with a demonstrated ability to think strategically and systemically and achieve results collaborating across organizational boundaries.
    • Demonstrated ability to operate in a fast, complex, and changing environment
    • Ability to scope work and develop appropriate resource plan
    • Extensive knowledge in a broad range of functional areas related to change deployment: communications, human resources, IT project lifecycle and functions, and business process improvement For a confidential discussion or to find out more, contact Krishna Kirti on (949) 593 8496 or apply now.

Keywords: MW Partners, Glendale , Change Management Manger, Executive , Glendale, Arizona

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