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Change Management Consultant

Company: Russell Tobin & Associates LLC
Location: Glendale
Posted on: May 14, 2022

Job Description:

Position Title: Change Management Consultant
Duration: 6+ Months
Location: Glendale, AZ

CLIENT is currently looking for an IT Change Management/Communications Consultant to join our growing team in the Office of the CIO. The successful candidate will create, lead and execute strategies and key initiatives on behalf of the IT Division to advance adoption of organizational change, improve community engagement, and streamline communications.

We are seeking change agents who are resourceful, team-oriented individuals to join our program management and strategic planning team. The IT Change Management/Communications Consultant will work with the OCIO, IT leaders, the Enterprise Strategic Initiatives Office and the Enterprise Change Management organization to ensure adoption, utilization and proficiency of the changes that impact employees.

The Change Management/Communications Consultant will assist with strategic planning for and the execution of change and communications campaigns across the IT Division. Responsibilities include, but are not limited to:

  • Using CLIENT's evolving change management framework, develop and execute an overall change management strategy and associated change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan. Evaluate current to future state stakeholder readiness, desired results, potential resistance and performance gaps, and refine content in accordance with stakeholder feedback.
  • Develop, implement, and monitor goals and initiatives that encompass change and communications initiatives. Ensure understanding and adoption of common framework and standards related to change management, communication processes or process improvements. Establish and implement measurement systems to track change management and communication effectiveness.
  • Work closely with enterprise, cross-functional work streams, business change leads, and business owners to achieve business initiative goals, holding teams accountable for successful results. Coordinate change management activities, impacts and dependencies across IT change leads to drive IT division initiatives.
  • Help create extensive or high-level communications across a variety of traditional and digital media and to all levels of the organization. Provide targeted communications to specific audiences, conveying information to a broad audience in a clear manner.
  • Work closely alone or with other team members to execute editorial deliverables, on time and to exacting quality standards.
  • Support a framework for the exchange of technical and non-technical information, including highlights of positive OCIO employee efforts, initiatives, new products, and interactions.
  • Applies Subject Matter Expertise to coordinate project-related communications, develops project stakeholder messaging and content, and facilitates/documents program meetings.
  • Be able to work on several projects and change deliverables simultaneously and ensure timely completion

    The Change Management/Communications Consultant is comfortable in a lean environment with a growing and evolving team.

    Required Skills and Experience

    • Master's Degree or equivalent experience
    • Experience with strategic communications and strategic planning.
    • Experience leading and supporting change management efforts on organization-wide initiatives for complex organizations. Experience in influencing Senior Leaders to align them around change
    • 5 years of experience creating videos, animations, infographics, presentations, or related products.
    • Expert knowledge of understanding engagement theories and practices, people strategies, and organizational effectiveness and design.
    • Experience coordinating change activities across multiple departments and change practitioners to create consistent approach and change strategy. Must be a flexible and adaptable team player, able to work in ambiguous situations, and able to work collaboratively with and through others.
    • Must have excellent written and oral presentation and communication skills with the ability to produce artifacts that communicate in easy-to-understand business terms to all levels of management, including senior leaders
    • Excellent analytical skills and strong attention to detail. Problem solving and root cause identification skills

      Preferred Skills and Experience

      • Master's degree in communications or organizational change management
      • Experience in marketing, branding and change communications for a high tech or technology-based company. Previous experience working with IT on a business unit level.
      • Experience in lean, agile, and human centred design techniques to create and deliver inclusive technical and non-technical communications products. Interest in utilizing digital tools for communications and change.
      • Experience with MS Office 365 (online) including SharePoint Online and above average proficiency with MS PowerPoint
      • Experience using Prosci ADKAR framework
      • Experience with Scaled Agile Frameworks (sAFE)

Keywords: Russell Tobin & Associates LLC, Glendale , Change Management Consultant, Executive , Glendale, Arizona

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